Hire Julia F.: Administrative Support & Customer Service Specialist from Philippines

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About

I’m Julia Francine Montibon, a reliable and detail-oriented professional with experience in Administrative Support, Customer Service, Data Entry, Online Research, Sales Support, Social Media Management, Content Creation, Graphic Design, and Basic Video Editing.

I have hands-on experience working with Microsoft Excel, Google Sheets, Canva, CapCut, Trello, and other online platforms. I can assist with organizing data, maintaining spreadsheets and trackers, conducting online research, managing customer inquiries and follow-ups, creating promotional content, and supporting day-to-day administrative tasks.

I also enjoy creative work, particularly social media content, product promotion, graphic design, and short-form video editing. I have created promotional materials and videos for products such as jewelry, perfume, skincare, bags, and tumblers.

I’m a fast learner who follows instructions carefully, pays attention to details, and takes responsibility for completing tasks accurately and on time. I’m comfortable working independently, but I also value clear communication and teamwork.

I’m currently looking for a remote opportunity where I can use my existing skills, learn new tools and processes, and grow with a company or client long-term. My goal is to provide dependable support while continuously improving the quality and efficiency of my work.

Why hire me

Employers should hire me because I am a reliable, detail-oriented, and adaptable professional with experience in administrative support, customer service, data entry, online research, social media management, graphic design, and basic video editing. I am comfortable using tools such as Microsoft Excel, Google Sheets, Canva, CapCut, and Trello. I follow instructions carefully, communicate clearly, manage tasks efficiently, and take responsibility for producing accurate, organized work. I am also a fast learner who is willing to learn new tools and processes. I’m committed to supporting my employer, meeting deadlines, and continuously improving my skills.

Experience

Branch Manager Assistant / Area Officer
Palawan Pawnshop Group of Companies · 2018 — 2026
Oversaw daily operations at the branch, managing administrative tasks along with customer service to facilitate a seamless workflow. Addressed customer inquiries, transactions, and concerns effectively. Implemented marketing initiatives and promotional activities aimed at meeting monthly quotas and sales objectives. Followed up with customers on past-due accounts, promotional offers, and services. Promoted gold items, Money Changer, Insurance, and PalawanPay services to enhance customer engagement and boost sales. Assisted in banking transactions, documentation, and operational needs. Provided operational support as an Area Officer over a two-year period, coordinating activities across various branches. Exhibited strong skills in communication, organization, problem-solving, sales, marketing, and administration in both field and office settings.