Mid-Level Customer Service Specialist
Open to offersNew to PlatformJunito A. is a seasoned Customer Service Representative with a proven track record in managing international accounts within the financial, healthcare, and insurance industries. He has honed his expertise in handling complex credit card issues at Iqor Philippines, focusing on fraudulent and unrecognized transactions, and later extended his skills to healthcare claims validation at Teleperformance, ensuring meticulous compliance with industry standards. Junito's role at Iqor expanded to include home appliances insurance support, where he adeptly resolved inquiries and coordinated service scheduling. His academic background comprises a Bachelor of Science in Psychology and studies in Humanities and Social Sciences with Honours, enabling him to blend strong communication with critical thinking. Moreover, his civic engagement as an SK Kagawad underscores his leadership abilities and commitment to public service.