Karen J.
Senior IT Project Manager
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Karen J. is a certified Senior Project Manager with over 15 years of experience leading complex enterprise technology initiatives across various industries, including healthcare, energy, manufacturing, supply chain, and SaaS. She specializes in managing full project lifecycles, including business case development, project initiation, governance, and implementation, primarily within PMO/EPMO governed organizations. Her extensive background includes delivering enterprise application implementations, ERP transformations, system integrations, cloud migrations, and data migration initiatives. Karen possesses strong skills in executive stakeholder management, steering committee leadership, vendor management, financial governance, project budgeting, and risk management. Her adeptness in Agile, Waterfall, and hybrid delivery methodologies is complemented by her certifications as a PMP and Certified Scrum Master. Her career includes leadership roles at True Commerce, Kids2, Inc., Gas South, and McKesson Corporation, where she directed numerous strategic technology portfolios and led cross-functional teams to achieve significant organizational goals.
Experience
Sr. Project Manager / Scrum Master
True Commerce · 2023 — PresentOversaw large EDI integration projects across multiple business units as the primary customer contact during the project lifecycle. Directed initiatives involving SAP S/4 HANA, Oracle Fusion, and NetSuite, facilitating stakeholder alignment and go-live readiness. Coordinated daily standups with vendors and internal teams to identify and resolve project blockers. Managed the onboarding of over 300 Trading Partners to a new technical platform, overseeing knowledge transfer. Produced stakeholder status reports and participated in steering committee sessions to provide readiness recommendations. Collaborated with Finance on project budgets and operational procedures related to integration. Directed all phases of implementation projects in accordance with PMO governance. Led integrations between systems ensuring data integrity and operational readiness. Managed financial aspects of projects including budget forecasting and resource planning. Coordinated with various stakeholders to deliver integration solutions within scheduled timelines. Facilitated reviews and meetings to present project health and risks.Sr. Project Manager / Scrum Master
Kids2, Inc. · 2019 — 2023Led enterprise programs across various domains such as applications, infrastructure, and security from ideation through deployment. Owned the Business Readiness workstream for the SAP S/4 HANA implementation, creating readiness strategies and cutover plans. Managed the transfer of knowledge for over 100 Trading Partner EDI migrations, ensuring operational transitions. Directed data center exit efforts and AWS migration initiatives, coordinating technical cutovers. Managed the project portfolio for the IT department, establishing PMO guidelines and aligning initiatives to strategic goals. Drove continuous improvement initiatives for development. Oversaw SAP S/4HANA implementation workstreams, managing data migrations and system integrations. Directed vendor and technical team resources to achieve implementation goals. Created dashboards and governance documentation for leadership. Handled project budgets and financial reporting for strategic initiatives.Sr. Project Manager / Scrum Master
Gas South · 2016 — 2019Managed a portfolio of utility and operational improvement projects in customer operations and enterprise transformation. Coordinated multiple cross-functional projects with business stakeholders and technology teams to ensure alignment with organizational objectives. Acted as the liaison between business units and technical teams, managing stakeholder meetings and addressing issues. Directed enhancements for Oracle Customer Care & Billing that improved customer experience. Managed cloud-based sales automation implementation to optimize operational efficiency. Led modernization initiatives in Interactive Voice Response (IVR) systems to enhance customer service. Developed project schedules and budgets while maintaining resource plans and risk registers. Analyzed performance metrics to support strategic decision-making. Facilitated various meetings for project accountability and success. Oversaw integrations between various platforms and captured business requirements to support solution design.Program Manager → Project Manager
McKesson Corporation · 2006 — 2015Progressed through roles from Project Manager to Program Manager, overseeing governance engagements in IT Service and Process improvements. Managed program scope, budgets, resources, and timelines, creating master project plans. Led workshops for business requirements and defined future processes to meet organizational objectives. Managed migration from Oracle Financials to Great Plains, including readiness for data migration and post-cutover support. Built cross-functional relationships across global teams for sector acquisitions. Directed IT initiatives related to healthcare technology and enterprise applications. Managed full project lifecycles from initiation through to closeout, ensuring adherence to governance standards. Collaborated with various teams to implement enterprise solutions, and developed dashboards and reports supporting PMO leadership. Oversaw project budgets and financial reporting for concurrent technology initiatives.
Skills & Expertise
Education
- MBA, Concentration: Project ManagementKeller Graduate School of Management
- B.S. in Computer ScienceJohnson C. Smith University