Hire Karen S.: Customer Support Specialist | Virtual Assistant from Philippines

Post a Job Free

4 viewsTalent

Languages

English

Video Introduction

No video introduction yet

The candidate has not added a video.

Contact information and social networks are private. Connect to unlock.

Hidden

Portfolios

3 items

About

I'm a reliable Virtual Assistant with experience in customer service, administrative support, email and calendar management, data entry, scheduling, CRM updates, and online communication. My background as a Front Desk Officer and Online English Tutor has strengthened my organization, multitasking, and client communication skills.

Tools: Google Workspace, Microsoft Office (Excel, Word & PowerPoint), Google Sheets, Google Docs, Canva, Slack, Messenger, Zoom, ChatGPT, Chrome, and basic CRM platforms.

✅ What I Can Help You With

I can help with:

Email Management
Calendar Management & Scheduling
Customer Support (Email, Chat & Basic Phone Support)
Administrative Support
Data Entry & Web Research
Google Docs, Sheets & Microsoft Office
File & Document Organization
Canva Graphics
Social Media Assistance
CRM Updates
Slack & Team Communication
Appointment Scheduling

As a Front Desk Officer at The Padgett Place Cebu, I handled customer inquiries, reservations, scheduling, and administrative tasks. As an Online English Tutor, I taught 15–20 students daily, managed class schedules, used Slack and Messenger for team communication, and maintained accurate records while providing excellent customer service.

I'm a fast learner, dependable, and always willing to learn new tools and processes. I'm looking for a long-term opportunity where I can contribute, grow, and become a valuable part of your team.

Why hire me

I'm someone you can count on to be reliable, organized, and committed to doing quality work. My experience as a Front Desk Officer and Online English Tutor has strengthened my customer service, communication, administrative, and multitasking skills. I'm comfortable handling emails, scheduling, data entry, customer inquiries, and keeping records accurate and organized. I'm proficient in Google Workspace, Microsoft Office, Canva, Slack, Messenger, Zoom, and ChatGPT, and I learn new tools quickly. I work well independently, pay close attention to detail, and always strive to meet deadlines. More than just completing tasks, I enjoy helping businesses stay organized and providing a positive experience for clients. I'm looking for a long-term opportunity where I can grow, contribute, and become a dependable member of your team.

Experience

Online English Tutor
Bridge Culture Inc. · 2025 — 2026
Taught English to Japanese students in one-on-one online classes. Helped students improve their speaking, pronunciation, grammar, and vocabulary while creating a fun and supportive learning environment. Managed lesson schedules and communicated with students professionally.
Front Desk Officer
The Padgett Place Cebu · 2018 — 2019
Assisted guests with reservations, check-ins, customer inquiries, scheduling, email communication, administrative tasks, and record management while delivering excellent customer service.