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Karyl J. — Mid-Level Administrative Assistant from Philippines

Karyl J.

Mid-Level Administrative Assistant

Philippines 2-3 years
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Languages
English
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About

Karyl J. is a highly skilled Administrative Assistant II at the Department of Education, serving in Bolinao, Pangasinan, Philippines since April 2023. She plays a crucial role in supporting school operations by preparing essential documents like cash disbursement registers and liquidation reports. Her expertise in Inventory Management ensures the seamless distribution of supplies, materials, and equipment to teaching and non-teaching personnel. Karyl coordinates with agencies like BIR and GSIS on policies affecting school personnel, manages performance and reward systems, and processes retirement benefits. With a strong foundation in Payroll Management and finance liquidation, she also maintains accurate records of employee documents and service reports. Previously, she gained valuable experience in customer service at Concentrix and Alorica, handling inquiries related to financial accounts and transactions. Karyl holds a Master of Arts in Education from Lyceum Northwestern University, bolstering her credentials as a Licensed Professional Teacher since 2018.

Experience

  • Administrative Assistant II

    Department of Education · 2023 — Present
    Aided the school head in document preparation, including cash disbursement registers and liquidation reports, along with related documents. Maintained an updated inventory of supplies, materials, and equipment, and issued these resources to faculty and staff. Coordinated with entities such as BIR, GSIS, PhilHealth, and Pag-Ibig regarding personnel policy implementation. Monitored personnel adjustments and step increments, processed retirement and separation benefits, and supported performance management practices in the school. Managed employee documentation and updated personal information databases. Consolidated daily attendance records and generated monthly service reports while tracking vacation and service/leave credits.
  • Customer Service Representative

    Concentrix · 2020 — 2020
    Handled inbound customer support calls related to orders, transactions, payments, and item tracking. Promoted special deals associated with client transactions.
  • Customer Service Representative

    Alorica · 2019 — 2020
    Managed inbound calls for international clients concerning financial accounts, including credit card payments, credit score approvals, and troubleshooting electronic transaction failures.

Skills & Expertise

Education

  • Master of Arts in Education Major in School Administration
    Lyceum Northwestern University · 2020 — 2023
  • Bachelor of Elementary Education Major in Generalist
    University of the East · 2013 — 2018