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Kathrina V. — Senior IT Project Manager from Philippines

Kathrina V.

Senior IT Project Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishFilipino
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About

Kathrina V. H. is a strategic and results-driven IT leader with over 10 years of experience managing large-scale software projects, cross-functional teams, and production support operations. With a notable track record at Signant Health as an Associate Director - Delivery Management and Production Support, she directed delivery for multiple concurrent large-scale technical projects, optimizing resource scheduling and risk mitigation strategies. Kathrina effectively spearheaded “scrum of scrums” for geographically dispersed pods, ensuring on-time delivery and fostering a high-performance culture. Her expertise extends to Salesforce, AWS, and SAP environments, with a strong focus on bridging complex business requirements with technical implementation. Previously, as a Salesforce Project Manager at Pointwest Squad Inc., she led end-to-end project delivery and enhanced organizational workflow through business process modelling. Additionally, Kathrina’s foundational experience as an SAP Business Analyst at MSG Global Solutions showcased her capabilities in global SAP support and master data management. She holds a Bachelor of Science in Biochemistry from the University of Santo Tomas.

Experience

  • Associate Director - Delivery Management and Production Support

    SIGNANT HEALTH · 2021 — 2025
    Directed multiple large-scale technical projects with a focus on optimizing resource scheduling and mitigating risks to ensure timely delivery. Acted as the primary escalation point for complex implementation issues and led cross-functional release cycles through a "scrum of scrums" approach. Implemented data-driven resource management solutions to support dynamic scaling of technical teams, while fostering a high-performance culture with low attrition rates. Standardized delivery hygiene and metrics across the organization, adhering to industry regulations and best practices. Created a custom timeline template that enhanced delivery rates and reduced administrative tasks. Collaborated with various teams, including Global Project Management and Clinical Teams, to ensure seamless project transitions from development to production support.
  • Salesforce Project Manager

    POINTWEST SQUAD INC. - RCBC BANKARD · 2020 — 2021
    Oversaw the entire project lifecycle by applying project management methodologies for both IT and business users. Developed communication plans for enterprise-wide stakeholders and crafted proactive strategies for risk management, including resource fortification. Enhanced organizational workflows by engaging in business process discovery and modeling, while designing custom Salesforce dashboards to promote data-driven decision-making.
  • Integrations, Data Enablement and Salesforce Business Analyst

    iSELECT - PROSOURCE · 2019 — 2020
    Collaborated with stakeholders to establish business needs and translated these into detailed functional and non-functional requirements while managing product backlogs. Worked alongside delivery teams to validate test plans and ensure comprehensive coverage of requirements for Salesforce and AWS deployments.
  • SAP Business Analyst

    MSG GLOBAL SOLUTIONS, PHILIPPINES · 2017 — 2019
    Provided training support for global users on various SAP modules, including S/4 HANA, Fiori, Basis, ABAP, and FICO. Conducted performance analysis and managed automated testing processes with SAP ECATT. Governed the full lifecycle of Master Data, managing tasks such as corporate account creation and customer dashboard reporting.
  • SAP CSC Analyst

    MSG GLOBAL SOLUTIONS, PHILIPPINES · 2013 — 2017
    Managed the complete incident lifecycle, facilitating ticket analysis, global dispatching, and escalation of urgent system issues. Monitored service-level agreements to ensure compliance with customer guidelines and internal processes.
  • Accounts Management Specialist

    MEGAWORLD CORPORATION · 2010 — 2011
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  • Citiphone Officer - Authorized Signer

    CITIBANK NA · 2008 — 2010
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  • QA Staff

    DENCIO'S FOOD SERVICE INC. · 2007 — 2008
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  • QA Laboratory Analyst

    ASIAWIDE REFRESHMENTS CORPORATION · 2007 — 2007
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  • Customer Service Associate

    ETELECARE GLOBAL SOLUTIONS · 2006 — 2006
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  • Laboratory Technician - Histology and Bacteriology, Embryology

    MICRO-BIOLOGICAL LABORATORY · 2003 — 2006
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Skills & Expertise

Education

  • Bachelor of Science in Biochemistry
    UNIVERSITY OF SANTO TOMAS (UST) · 1999 — 2003