Kaya D.
Mid-Level Administrative and Marketing Assistant
Open to offersNew to PlatformAbout
Kaya D. is an accomplished operations and executive support professional with over 4 years of experience in administrative, healthcare, and marketing operations. Based in the Philippines, she excels in supporting international teams through strong project and workflow coordination, meticulous CRM and records management, and effective calendar and inbox management. Her expertise is strengthened by her role as an Executive & Marketing Assistant, where she supported marketing operations and conducted market research to strengthen brand positioning for service-based businesses. At RSF Agency, Kaya honed her skills in managing structured content calendars and scheduling posts to ensure brand consistency on social media platforms. During her tenure at The Rosa Institute, she provided significant administrative support, managed appointments, and executed marketing campaigns using tools like ActiveCampaign and ClickSend. Kaya is adept at using Google Workspace, Microsoft Office, and various project management platforms like ClickUp and Asana. She holds a Bachelor of Science in Tourism Management from Mariners’ Polytechnic Colleges.
Why hire me
I’m eager to learn how you work and become someone you can rely on. I have around four years of remote experience in executive support, administration, customer service, operations, and digital marketing. I can manage inboxes and calendars. I also prepare reports, maintain trackers and documentation, coordinate projects, and communicate with clients. I’m comfortable working independently and learning new systems. Most importantly, I care about doing the work properly. I ask questions when something is unclear. I take feedback seriously and always look for ways to make things easier for the people I support. 💖
Experience
Executive & Marketing Assistant
Freelance/Independent Contractor · 2026 — PresentManaged calendars and inboxes, prepared for meetings, conducted research, and organized administrative priorities for international clients, ensuring effective follow-ups and operational efficiency. Conducted market and competitor research, supporting various marketing initiatives including brand positioning and SEO for service-based businesses. Coordinated project workflows, maintained documentation, prepared reports, and assisted in event and travel arrangements.Social Media (Boosts) Scheduler
RSF Agency · 2024 — 2026Oversaw content calendars and scheduled posts, maintaining brand consistency and timely execution across multiple social media platforms. Performed quality control by checking the publishing process, ensuring adherence to campaign requirements while collaborating with the marketing team to resolve issues.Administrative & Marketing Assistant
The Rosa Institute · 2022 — 2025Provided support to sales, marketing, and clinical teams, managing appointments and patient records in Cliniko while completing daily end-of-day reporting. Uploaded assessments and maintained accurate digital records in compliance with internal procedures. Handled the generation of prescription invoices, processed medical payments, and assisted with expense management tasks. Executed email and SMS campaigns using ActiveCampaign and ClickSend, analyzed results, and maintained tracking systems in Google Sheets. Developed step-by-step standard operating procedures and internal guides for patient administration and customer support.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementMariners’ Polytechnic Colleges Naga · — — 2022
- General Academic StrandSTI College Naga · — — 2018
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