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Kelvin U. — Mid-Level Sales Associate from Philippines

Kelvin U.

Mid-Level Sales Associate

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Kelvin C. is a seasoned professional with extensive experience in customer support and sales. He holds a B.S. in Marine Transportation from Midway Maritime Foundation. With a tech-savvy background, Kelvin has adeptly managed customer interactions and optimized sales processes across various platforms like Salesforce, Zoho, and HubSpot. His role as a Customer Service Representative at Sutherland Global Services entailed assisting hundreds of customers weekly, effectively managing inquiries, and ensuring timely resolution through CSC CRM and Amazon Chime. Currently, as a Sales Associate, Kelvin generates 10–15% of monthly outbound leads, maintaining precise sales activity records with Salesforce. His proficiency extends to executing targeted marketing campaigns and nurturing leads at Petroconsult Energy Co. UK Ltd. and Flowmingo AI. Kelvin is certified in HubSpot inbound marketing, email marketing, and marketing software, validating his capability to enhance business workflows and drive revenue growth.

Experience

  • Pre-Sales Executive | Revenue Growth Executive

    Korfshore Inc · 2025 — 2026
    Contributed to monthly lead generation by producing 5–10% of leads through persistent prospecting activities. Supported the team by preparing 3–5 tailored proposals each month, enhancing client engagement efforts. Employed Zoho CRM, Google Sheets, and VoIP for efficient prospect tracking and collaboration with sales and operations sectors.

  • Marketing Associate | HubSpot Email Marketing

    Petroconsult Energy Co. UK Ltd · 2026 — Present
    Managed marketing campaigns within HubSpot, which included newsletters and automated email sequences. Developed and optimized lead nurturing workflows to enhance lifecycle stage progression. Created landing pages and forms for lead capture, executing A/B testing to evaluate performance.

  • Sales Growth Business Partner

    Flowmingo AI · 2025 — Present
    Extracted leads from Apollo.io to create reliable and high-quality outreach pipelines. Conducted cold email campaigns, averaging around 50 emails daily, by integrating Gmail with Apollo.io for more efficient outreach. Customized email content based on prospect research to improve engagement and response rates.

  • Customer Service Representative

    Sutherland Global Services · 2016 — 2023
    Provided assistance to numerous customers each week using CSC CRM, addressing inquiries, refunds, replacements, and complaints effectively. Updated customer interaction records in CSC CRM to maintain accuracy and facilitate timely resolutions. Engaged with team members and supervisors via Amazon Chime to tackle issues and enhance customer satisfaction.

  • Sales Associate | Lead Development

    Sutherland Global Services · 2023 — Present
    Consistently generated 10–15% of monthly outbound leads while utilizing Salesforce for pipeline management and conversion optimization. Conducted 10–15 sales activities weekly with careful tracking in Excel and Salesforce, ensuring performance accuracy. Collaborated with colleagues on Slack to facilitate timely follow-ups and maintain the progression of deals.

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