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khoirul M. — Junior Customer Support Specialist from Indonesia

khoirul M.

Junior Customer Support Specialist

Indonesia 2-3 years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Khoirul M. is a versatile professional with demonstrated expertise in customer support, digital content creation, and virtual assistance. As the Operational Manager for Passeh Fried Chicken Business from 2023 to 2024, he managed critical functions like customer service, stock management, and financial record-keeping, showcasing robust management skills. Currently, as a Freelance Remote Assistant and Content Creator, he excels in video editing, thumbnail design, and social media management. Khoirul also engages in basic web and coding projects, where he uses AI tools for productivity and learns HTML & CSS basics. His background includes fundamental computer troubleshooting, positioning him as a dependable asset in improving workflow efficiency through innovative digital solutions.

Experience

  • Content Creator & Video Editor

    Company not specified · 2025 — Present
    Oversaw video editing tasks, designed thumbnails, optimized social media content, assisted with upload management, and researched digital content trends.
  • Basic Web & Coding Projects

    Company not specified · 2025 — Present
    Acquired foundational knowledge in web development, utilized AI tools for coding, diagnosed software issues, and developed basic technology and computer skills.
  • Operational Manager

    Passeh Fried Chicken Business · 2023 — 2024
    Managed daily business operations which included overseeing customer service, handling stock management, processing sales transactions, and documenting business income and expenses.
  • Freelance Remote Assistant

    Company not specified · 2024 — Present
    Executed various online administrative duties such as data entry, document management, customer support, and conducting internet research, all while ensuring accuracy and meeting work objectives.

Skills & Expertise

Education

  • Degree not specified
    PKBM Cempaka Putih, Jakarta Pusat · 2020 — 2024
  • Degree not specified
    PKBM Tunas Mandiri, Wonosobo · 2017 — 2020
  • Degree not specified
    SD N Bener, Wonosobo · 2009 — 2015