Kimberly A.

Kimberly A. is a seasoned Virtual Assistant based in Taguig City, Philippines, with a comprehensive background in customer support, administrative operations, and social media management. Her tenure at Ibex Global as a Technical Support Representative honed her skills in managing a high volume of customer interactions and resolving technical issues efficiently. At Valor Global, Inc., she excelled as a Verification Specialist, verifying numerous customer records daily with precision and adhering strictly to data privacy standards. In her role at AADI Global Solutions, Inc., she demonstrated her strong customer service skills, consistently achieving sales targets and maintaining excellent client relationships. Her creative flair is evident from her role as a Social Media Manager at FIDCO Solutions, Inc., where she managed various social media platforms, created engaging content, and utilized tools like Canva and CapCut for design and video editing. Her technical proficiency extends to Microsoft Office and Google Workspace, enhancing her ability to deliver top-notch administrative support. Kimberly is adept at using CRM and ticketing systems, and her problem-solving skills make her a reliable asset for any fast-paced business environment.