Lancey F.

Lancey C. is a highly skilled professional with a Bachelor of Science in Computer Engineering, majoring in Machine Learning from the Polytechnic University of the Philippines. He has demonstrated expertise in CRM customization and workflow automation, leveraging platforms like GoHighLevel, Shopify, Wix, and WordPress to enhance operational efficiency. In his capacity as an Executive Assistant at Just Going Viral, he directed automation processes and led the design and deployment of multi-platform websites, sales funnels, and landing pages using Elementor and Figma. Furthermore, his role as an AI Data Labeller at HypeFactor AI involved managing prompt and workflow development with Vellum AI, which significantly improved model accuracy. Lancey is adept in various web technologies including HTML, CSS, JavaScript, and Python, and has utilized tools like Zapier, Make.com, and Klaviyo for cross-platform automations. Additionally, his role as a Customer Service Representative at Concentrix involved supporting co-workers as a Subject Matter Expert, addressing patient insurance inquiries, and ensuring efficient claim processing. His technical acumen is complemented by strong skills in UI/UX design principles and proficiency in Visual Studio Code, GitHub, PyCharm, and IntelliJ IDEA.