Senior Customer Service and Lead Generation Specialist
Open to offersNew to PlatformLarrie M. is a results-driven professional with over 6 years of experience specializing in customer service, sales, appointment setting, and administrative support. She has honed her skills in client communication, lead generation, and CRM management, thriving in fast-paced environments across various sectors, including SaaS, IT, and healthcare. As a VA Cold Caller and Lead Generation Specialist at PowerTask and other remote engagements, Larrie conducted strategic outreach and fostered relationships to enhance sales pipelines for diverse campaigns including Google Automation and AI Solutions. Her role entailed qualifying leads, conducting cold calls, and providing meticulous support for customer service via phone, chat, and email. She also has significant experience with tools like Zendesk, Avaya, QuickBooks, and Xero, underscoring her multitasking capabilities and efficiency in managing administrative processes. Her academic background includes a Bachelor of Science in Business Administration with a major in Operations Management from Kolehiyo ng Lungsod ng Lipa, further solidifying her proficiency in business operations.