Post a Job Free
0 viewsjobseeker
Leah L. — Senior Database Administrator from Philippines

Leah L.

Senior Database Administrator

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

1 items
Portfolio files are available to employers.

About

Leah P. is a Senior Database Administrator with over a decade of experience in IT operations and database management, specializing in high-availability environments for Oracle, PostgreSQL, and MySQL. Leah is adept at aligning technical database performance with business processes, leveraging her Six Sigma certifications to enhance efficiency. At E-Konek Pilipinas, Inc., she architected and managed systems with 99.9% uptime, playing a crucial role in the logistics and trade sectors. Her expertise includes reducing database query latency by 15% and leading cloud migration projects with zero data loss. Previously, as an Operations Team Leader, Leah improved incident resolution time by 30% through SOP development and team leadership. As a skilled practitioner in performance tuning and disaster recovery, she continually drives operational excellence in database management and data protection, ensuring secure and seamless transitions in cloud migration initiatives. Her educational background includes an IT certification and advanced encryption implementations, ensuring compliance with data privacy laws.

Experience

  • Database Administrator

    E-Konek Pilipinas, Inc. · 2020 — Present
    Architected and managed high-availability database environments, achieving 99.9% uptime for logistics and trade systems. Performed proactive performance tuning and indexing strategies for PostgreSQL and Oracle, resulting in a 15% reduction in database query latency. Led cloud migration initiatives, ensuring secure data transitions with no data loss. Applied Six Sigma principles to optimize database maintenance workflows, which decreased manual intervention by 20%.

  • Team Leader – Operations

    E-Konek Pilipinas, Inc. · 2018 — 2020
    Directed a team of agents delivering Level 1 and Level 2 technical support, focusing on prompt and accurate issue resolution. Oversaw a technical operations team to ensure timely handling of database-related incidents. Developed standard operating procedures (SOPs) for incident management, enhancing resolution time by 30%.

  • Technical Support Agent – Operations

    E-Konek Pilipinas, Inc. · 2016 — 2018
    Delivered Level 1 technical support for complex database and application issues while consistently surpassing KPIs for ticket resolution and customer satisfaction.

Skills & Expertise

BloggerCustomer ServiceDatabase AdministrationPersonal AssistantTranscription

Education

  • Graduate, Information Technology (2-Year Course)
    Dr. Filemon C. Aguilar Training Institute · — — 2015