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Levi J. — Mid-Level Amazon Virtual Assistant from Philippines

Levi J.

Mid-Level Amazon Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Levi Jane R. is an experienced General Virtual Assistant with a background in hospitality, healthcare, telecommunications, surveillance technology, recreation, and food service industries. Holding an associate degree in Computer-Based Accountancy, Levi Jane R. has managed sales activities and reservations at InterContinental Hotels Group, provided customer advisory services at UnitedHealthcare, delivered technical support for Spypoint, and acted as a Customer Service Representative for Sprint through iQor. In recreation management at Qatar Foundation, she coordinated events and staff schedules. At Elina’s Resto Grill, she handled supplier coordination and payroll. Her hard skills include Amazon FBA Product Research, Lead Generation, Customer Service, Appointment Setting, and Product Listing Design, with hands-on experience in e-commerce tools such as Helium 10, Keepa, and SellerAmp SAS for Amazon operations.

Experience

  • Reservation Sales Specialist

    InterContinental Hotels Group · 2023 — 2025
    Managed sales activities and reservations in a hotel environment. Responsibilities included promoting hotel services, handling bookings, ensuring guest satisfaction, and coordinating with other departments to meet guest needs while maximizing revenue through effective sales strategies. Participated in training programs and supported various hotel operations and objectives.

  • Customer Advisor

    UnitedHealthcare · 2022 — 2023
    Served as a liaison among patients, healthcare providers, and insurance entities. Guided patients through their healthcare journeys, provided necessary information, and offered support in navigating treatment choices and insurance resources. Responsibilities included verifying insurance coverage, explaining policies, and assisting with claims processes.

  • Technical Support

    Spypoint · 2022 — 2022
    Provided technical assistance and troubleshooting support to users of trail cameras. Tasks involved addressing customer inquiries, diagnosing technical issues, and delivering solutions via phone and email.

  • Customer Service Representative

    Sprint · 2019 — 2022
    Delivered outstanding customer service and support for the telecommunications company. Handled inquiries, resolved issues, and provided assistance through multiple channels such as phone, email, and chat while serving as the primary contact for customers and ensuring a positive experience.

  • Sports and Recreation Coordinator

    Qatar Foundation · 2015 — 2019
    Organized sports and recreational programs and events for both members and non-members. Collaborated with suppliers to arrange after-school activities and maintained reports on events and staff scheduling.

  • Office Admin

    Eliana's Resto Grill · 2011 — 2015
    Coordinated supplier relations, prepared staff schedules, arranged meetings, and handled payroll. Additionally managed event bookings for various occasions such as birthdays and weddings.

Skills & Expertise

Architectural ServicesDigital MarketingSolidity DeveloperCustomer ServiceVirtual Assistant

Education

  • Associate Degree in Computer Based Accountancy
    AMA Computer Learning Center - Alaminos City · 2002 — 2004