Linda K.
Freelance: Travel Consultant
Open to offersNew to PlatformAbout
Linda K. is an experienced Administrative and Customer Support Professional based in Port Elizabeth, South Africa, boasting over 15 years of expertise in executive administration, payroll management, finance, and client service. Over her career, she has excelled in managing complex administrative processes and supporting senior management in dynamic environments. Linda is proficient in a variety of remote communication tools, as well as financial systems such as IFS and BAS. Her professional journey includes roles as an Independent Travel Consultant utilizing advanced booking systems, a Gaming and Marketing Coordinator at Sun International where she provided comprehensive administrative support, and a Payroll Administrator at Aspen Pharmacare managing payroll inputs and reconciliations. Additionally, she supervised a team at Telkom, enhancing customer satisfaction through service improvement strategies. Currently, she works as a freelance Travel Consultant, demonstrating her strong organizational skills and desire to contribute in roles like a Virtual Assistant or Administrative Coordinator.
Experience
Independent Travel Consultant
ASAP Tickets · 2026 — PresentAssist clients with flight reservations, accommodation arrangements, and travel package selections. Handle both inbound and outbound customer inquiries. Utilize advanced booking systems for searching and processing airline tickets and travel services. Offer travel recommendations and support for itineraries. Foster long-term client relationships through superior service. Convert inquiries into finalized travel bookings.Gaming Coordinator | Marketing Coordinator | VIP Administrator
Sun International – The Boardwalk Casino & Entertainment World · 2014 — 2025Deliver executive administrative support, including managing calendars, coordinating meetings, and handling correspondence. Organize corporate events, staff functions, and internal training programs. Process purchase orders, invoices, and procurement documents leveraging IFS financial system. Oversee payroll reporting, manage leave administration, and maintain compliance documentation for gaming staff. Arrange travel logistics for management, including flights and accommodation. Enhance filing systems for operational records, both digitally and manually. Support HR processes like supplier onboarding and audit preparations. Aid management with operational reporting and departmental coordination.Admin Clerk – Finance & Supply Chain Management
Department of Public Works · 2012 — 2014Administer the executive calendar, handle email correspondence, and manage official documentation. Assist in procurement activities and verify vendor lists. Support the preparation of financial reports and budgets. Coordinate travel logistics and process claims. Maintain financial records along with invoice databases. Provide logistical assistance for meetings, audits, and workshops.Payroll Administrator
Aspen Pharmacare · 2009 — 2012Manage the processing of monthly payroll inputs and reconciliations. Oversee employee leave administration and conduct payroll verifications. Ensure adherence to payroll regulations and audit requirements. Collaborate with HR regarding payroll reporting and maintenance of employee records.Call Centre Agent / Team Supervisor
Telkom SA · 2005 — 2008Handle customer inquiries and address service-related issues. Supervise a team of 14 call centre agents and monitor their performance against service delivery standards. Prepare operational reports and analyze customer service performance data. Implement strategies for service improvement to enhance customer satisfaction.
Skills & Expertise
Education
- National Diploma – Cost & Management Accounting (Incomplete)Nelson Mandela Bay University · 2002 — 2005
- Grade 12 (Matric)Khwezi Lomso High School · 1996 — 2001
- BCom – Marketing Management (In Progress)MANCOSA