Lovela M.
Senior Branch Manager and Sales Operations Specialist
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About
Lovela Mae G. is a seasoned professional with a comprehensive 19-year background in operational and sales management, primarily within the appliance retail industry. As a Branch Manager at Fiesta Appliancecenter Inc. from 2018 to 2025, she expertly handled Operational Management, ensuring smooth daily operations and compliance with industry standards. Her role included meticulous Inventory Control and adherence to safety regulations. Previously serving as an Accounting Officer from 2006 to 2017, she demonstrated her prowess in financial reporting and effective accounts management. Lovela expanded her expertise into sales and marketing, where she excelled in lead generation, relationship management, and campaign strategy, crafting compelling multichannel marketing initiatives to bolster brand engagement. Her educational foundation, complemented by a Bachelor of Business Administration in Management from Notre Dame of Dadiangas University and additional certifications in virtual assistance, bolsters her proficiency in Google Workspace and operational efficiency.
Experience
Branch Manager
Fiesta Appliancecenter Inc. · 2018 — 2025Oversaw daily operations, including managing opening and closing procedures, maintaining store cleanliness, and ensuring safety standards. Monitored inventory levels, coordinated with suppliers to prevent shortages or overstock, and conducted regular audits. Ensured compliance with company policies, industry regulations, and local government requirements.Sales, Marketing and Customer Service
Fiesta Appliancecenter Inc. · 2018 — 2025Identified and qualified potential clients to enhance the sales pipeline. Established and maintained strong relationships to drive customer loyalty. Planned and executed multi-channel marketing campaigns to boost brand awareness. Developed compelling messaging and assets targeted at specific audiences. Provided effective solutions to customer inquiries and complaints, acting as the primary point of contact across various communication channels.Accounting Officer
Fiesta Appliancecenter Inc. · 2006 — 2017Prepared monthly and quarterly financial statements, including Profit & Loss and Balance Sheets, ensuring accuracy and compliance. Managed Accounts Payable and Receivable, guaranteeing timely processing of invoices and vendor payments.
Skills & Expertise
Education
- Bachelor of Business Administration in ManagementNotre Dame of Dadiangas University · — — 2004
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