Lovely F.

Lovely F. is a Healthcare Virtual Assistant with 5 years of specialized experience in both healthcare administration and customer support. Based in Cebu City, Philippines, she offers expertise in durable medical equipment (DME) coordination, referral processing, and insurance operations, ensuring compliance with HIPAA regulations. Her adeptness in managing medical documentation is complemented by her proficiency with Medforce, QS/1, and Excel. Lovely's recent role at Strategic Office Support highlights her ability to efficiently process prior authorizations and coordinate patient and provider interactions in a remote support environment. With a Bachelor of Industrial Technology (Computer) from Cebu Technological University, she demonstrates organizational skills and attention to detail, essential for independently supporting healthcare teams. Her previous roles at Qualfone and Teleperformance further honed her technical support and customer service abilities. Lovely is committed to high-volume task management and precise administrative support within the healthcare field.