Luan F.

Luan F. is a results-oriented professional with a robust international background in the cruise line and customer service sectors. Serving as a Team Leader at Disney Cruise Line, he demonstrated proficiency in sales management and the execution of teamwork strategies for high-volume booking conversions. Luan's expertise extends to his role as a Sales Voice Agent at Ola Vacations, leveraging his multilingual capabilities in Portuguese, English, and Spanish to enhance communication and cultural competency. Holding a degree in Logistics from UNICARIOCA in Brazil, Luan is well-versed in adaptability and knowledge management. His achievements include multiple Sales and Cruise Line Certificates, and he is adept at procedures involving ship services, ensuring an unparalleled customer experience. Through roles at Teleperformance and volunteerism in Rio de Janeiro, Luan exemplifies a unique blend of global travel expertise and unwavering commitment to customer satisfaction.