2 viewsjobseeker
Lusanda M. — Junior IT Support Specialist from South Africa

Lusanda M.

Junior IT Support Specialist

South Africa Less than 1 year
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Lusanda G. is an IT support and software development professional with valuable experience in both healthcare and education sectors. He is adept at deploying and supporting PCs, networks, and crucial business systems while ensuring seamless resolution of end-user incidents. His educational background includes a National Diploma in Information Technology: Software Development from the Central University of Technology. Lusanda has honed his skills through roles such as a Medical Technician Intern at the Department of Health, where he provided first-line support for healthcare systems like HMS2 and RxSolution. Previously, he served as an ICT Champion at Winburg Combined School, delivering essential technical support to enhance the educational environment. His diverse skill set includes programming languages such as C#, Java, and Python, alongside technical proficiencies in Active Directory and Office 365 Administration. Lusanda's proficiencies in cybersecurity principles and database management further enhance his ability to deliver reliable IT solutions.

Experience

  • Medical Technician Intern

    Department of Health · 2024 — Present
    Responsible for responding to user service requests, diagnosing hardware, operating system, and application issues, and implementing resolutions. Involved in the setup and deployment of new desktops and peripherals for healthcare staff. Provided first-line support for various facility systems including HMS2, HPRS, DHIS, Tier.net, and RxSolution, and aided in training healthcare workers on IT systems and best practices.
  • ICT Champion / e-Cadre

    Winburg Combined School · 2023 — 2023
    Delivered technical support on-site for educators and learners, ensuring optimal functionality of classroom technology. Updated operating systems and applications while maintaining device security and inventory, as well as protecting ICT equipment. Assisted teaching staff in integrating ICT into their lesson plans to improve learning outcomes.
  • Fieldwork Supervisor

    Department of Statistics South Africa · 2022 — 2022
    Oversaw a team of six fieldworkers by coordinating daily assignments and ensuring data integrity and compliance. Addressed issues with tablet devices and survey applications to reduce downtime. Verified completed work for payroll and maintained audit traceability.

Skills & Expertise

Education

  • National Diploma in Information Technology: Software Development
    Central University of Technology · — — 2022
  • National Senior Certificate
    Winburg High School · — — 2014