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Lynard B. — Virtual Assistant from Philippines

Lynard B.

Virtual Assistant

Philippines 6+ years 1500 - 2500 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

A versatile Virtual Assistant with hands-on experience in supporting sales teams and managing marketing operations. Skilled in Meta Ads, CRM tools (HubSpot, Salesforce), and content creation, with a strong focus on efficiency and clear communication. Proficient in Adobe, Canva, HubSpot, QuickBooks, and Squarespace, I am committed to driving efficiency in sales processes, report generation, and inventory management. My ability to manage social media platforms, maintain up-to-date sales records, and deliver high-quality presentations enhances both internal and external business communication.

Experience

  • ADMINISTRATIVE ASSISTANT / MARKETING MANAGER

    Landscape Architectural Company · 2022 — Present
    Landscape Architectural Company |May 2022 to March 2026 Created and scheduled social media content (reels, posts, graphics) Set up and managed Meta Ads (Facebook & Instagram) campaigns Designed marketing materials for online and print use Updated and maintained website using Squarespace Managed QuickBooks (item setup, projects, invoicing) Handled admin tasks (email support, supplies, inventory) Used AutoCAD to convert site plans and surveys Organized files using Dropbox for easy team access

  • VIRTUAL ASSISTANT TO THE DIRECTOR OF SALES

    Gourmet Kitchen Company · 2020 — 2022
    Created presentations using Adobe, Canva, and PowerPoint Scheduled meetings and managed contacts in HubSpot (CRM) Prepared and shared sales reports (daily, weekly, monthly) Updated product lists, replacing discontinued items Monitored inventory and sent weekly status reports Sent email reminders for customer account updates Maintained sales rep lists and contact records

  • CUSTOMER CARE SPECIALIST

    Vistaprint Cimpress Philippines · 2018 — 2020
    Handled phone, email, and chat support using Salesforce (CRM) Assisted customers with orders, website navigation, and technical issues Provided support for marketing product setup and design requests Led team meetings and shared performance updates Conducted training sessions and onboarding for new hires Provided coaching and feedback to improve team performance Acted as point of contact during supervisor absence Created and updated process documentation for team use

  • CUSTOMER SERVICE ADVOCATE

    United HealthGroup · 2016 — 2018
    Handled inbound calls for account enrollment and transaction inquiries Assisted medical practitioners with account support and issue resolution Managed service tickets (open, update, close) daily Handled escalations and supported supervisors with admin tasks Met and exceeded performance metrics (quality, CSAT, productivity) Recognized as a top performer