ma E.

Ma Elena B. is a seasoned professional with over 15 years of diverse experience in industries such as sales coordination, education, project management, customer service, lead generation, AI, and content moderation. Holding a Bachelor of Arts in Christian Education from Febias College, she has adeptly onboarded new clients and provided training, managing their daily needs, while efficiently handling support through chat, phone, and email—responding within 30 seconds. Her tenure at companies like eComEngine LLC and Feedonomics/BigCommerce has equipped her with expertise in creating presentations, promoting insurance and HMO products, and conducting outbound sales activities. Additionally, she has been involved in social media management, email marketing, and content creation, crafting SEO-optimized articles for global online magazines. Her technical proficiency includes tools like SalesForce, HubSpot, Zendesk, and AI tools, which she leverages to enhance document accuracy and communication.