Ma F.
Junior eCommerce Virtual Assistant
Open to offersNew to PlatformPortfolios
About
Fatima P. is a detail-oriented Virtual Assistant based in Quezon City, Philippines with significant expertise in eCommerce operations. Her professional experience spans effectively managing product sourcing and SEO-based product listing for online platforms including eBay, Shopify, and Amazon. With a background in dropshipping, she has honed skills in product research and inventory monitoring while leveraging tools like Google Sheets and Microsoft Excel for tracking and analysis. Previously, Fatima worked as a Service Coordinator at ElektroWerk Incorporated, where she scheduled appointments, coordinated technician assignments, and maintained service records. As a Data Entry Specialist at Easy Works Corporation and a Customer Service Representative at Pizza Philippines, she has demonstrated commitment to maintaining accurate records and providing excellent customer service. Holding a Bachelor of Science in Business Administration with a major in Business Management from St. Clare College of Caloocan, Fatima is dedicated to delivering efficient remote support and continuously learning new eCommerce and CRM platforms.
Experience
Product Researcher | Product Listing Specialist
E-commerce Store (Dropshipping) · 2025 — PresentPerformed product research to identify winning items for eCommerce dropshipping stores through market trend analysis and competitor research tools. Generated and enhanced SEO-based product listings for eBay, Shopify, and Amazon to maximize visibility and conversion rates. Developed optimized product titles and descriptions in accordance with SEO best practices. Compiled reports and monitored listing progress using Google Sheets and Microsoft Excel.Service Coordinator
ElektroWerk Incorporated · 2021 — 2024Organized service appointments and assigned technicians for home repair tasks. Handled customer communication via phone and email to provide repair updates and quotations. Kept service records and documentation current, along with managing inventory tracking for spare parts. Collaborated with warehouse personnel to address parts availability and service needs, while providing administrative support for service operations.Data Entry Specialist
Easy Works Corporation · 2020 — 2020Updated and entered company records accurately. Maintained organized filing systems and digital documentation, ensuring precision in data management. Handled email communication and file organization efficiently. Guaranteed the accuracy and timely execution of data entry assignments.Customer Service Representative
Pizza Philippines · 2017 — 2019Provided assistance to customers with their orders, inquiries, and complaints through both phone and in-person support. Handled customer concerns in a professional and efficient manner. Processed transactions and maintained accurate sales records. Delivered superior customer service to promote satisfaction while coordinating with team members to facilitate daily operations.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Business ManagementSt. Clare College of Caloocan · — — 2015