Ma R.

Ma Reyna G. is a precision-driven High-Ticket Admin Virtual Assistant with over 7 years of experience supporting fast-paced teams, focusing on logistics, Amazon retail operations, and customer service environments. Based in Davao City, Philippines, she excels in structured execution, billing accuracy, and CRM management, providing invaluable executive-level administrative support. Trusted with revenue-impacting tasks and sensitive documentation, Ma Reyna has consistently maintained zero-error standards in high-volume workflows. Her expertise includes end-to-end shipment coordination and logistics oversight for My Freight Staff, where she ensured error-free documentation and timely deliveries. At iQor Philippines, she served as an escalation expert for Amazon retail cases, training new hires and auditing team outputs to meet high-quality standards. Her background also includes customer support excellence at DoorDash, where she managed high-volume order processing and resolved delivery disputes to uphold the platform's reputation. Ma Reyna holds a Bachelor of Science in Criminology from the University of Mindanao.