Mae A.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Mae Angela R. is a dedicated Administrative Assistant with a solid background in supporting legal and governmental operations. She holds a Bachelor of Science in Information and Communications Technology from Catanduanes State University. Mae Angela has served as a Senior Administrative Assistant II at the Provincial Government of Catanduanes, where she oversaw daily operations, guided junior staff, and managed legal documentations. Her adeptness in management skills and data entry is complemented by her role as an Administrative Liaison at Meso Law Office. There, she efficiently drafted crucial legal documents and liaised between attorneys and clients, ensuring compliance and confidentiality. Furthermore, her experience as a Back-end Support Staff at Northernstar Telecommunication highlights her capability in monitoring and resolving service tickets. Certified as a Microsoft Office Specialist, she combines technical skills with her commitment to excellence in administrative roles.
Experience
Back-end Support Staff
NORTHERNSTAR TELECOMMUNICATION · 2025 — 2026Monitored and updated tickets to ensure all issues were properly resolved and documented before closure. Assigned and coordinated technicians based on service requests. Addressed and resolved customer inquiries promptly.Senior Administrative Assistant II
PROVINCIAL GOVERNMENT OF CATANDUANES · 2025 — 2025Compiled and organized documents and important files. Oversaw daily operations of junior administrative staff, offering guidance and support. Monitored and maintained an updated database of active legal cases while tracking progress and deadlines. Drafted and proofread legal documents including letters and reports.Administrative/Liaison Staff
MESO LAW OFFICE · 2025 — 2025Drafted legal documents including SPAs, affidavits, board resolutions, and client correspondence. Acted as a liaison between attorneys, clients, and external parties. Ensured confidentiality and compliance in case management and scheduling. Supported daily legal operations involving document preparation and court filings. Registered businesses with the Securities and Exchange Commission (SEC) and the Bureau of Internal Revenue (BIR).Customer Service Representative
RESULTSCX INC. · 2025 — 2025Handled customer inquiries via phone with professionalism and accuracy. Assisted with insurance questions and billing inquiries. Resolved issues efficiently while ensuring high satisfaction and positive experiences. Maintained product knowledge to provide accurate information and support.Administrative Assistant II
PROVINCIAL GOVERNMENT OF CATANDUANES · 2023 — 2024Maintained the functionality of office equipment such as computers and printers. Managed correspondence and communication, including phone calls, emails, and letters. Organized and maintained both physical and electronic files.Product Solutions Engineer (Intern)
VST ECS Phils. Inc · 2023 — 2023Published product articles for digital marketing. Designed, implemented, and maintained solutions based on client needs.Community Affairs Officer I
PROVINCIAL GOVERNMENT OF CATANDUANES · 2022 — 2022Organized and compiled essential files. Provided comprehensive administrative support to the team. Managed incoming inquiries and complaints. Utilized office software and electronic systems for organizing and managing both digital and physical records. Ensured confidentiality and compliance in handling documents.
Skills & Expertise
Education
- Bachelor of Science in Information and Communications TechnologyCatanduanes State University · 2019 — 2023