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Maecelle V. — Senior Healthcare Recruiter from Philippines

Maecelle V.

Senior Healthcare Recruiter

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Mae V. is a results-driven healthcare specialist with over 8 years of experience in healthcare staffing, customer service, and administrative support. As a Healthcare Recruiter for a travel nursing staffing company based in New York, she excels in sourcing and recruiting qualified travel nurses and healthcare professionals for nationwide assignments. Mae is adept at managing onboarding, credentialing, and compliance processes, ensuring complete alignment with hospital system requirements. Her role involves maintaining seamless communication with candidates and clients, demonstrating her strong organizational skills and problem-solving abilities. Prior to this, Mae built her expertise as a Customer Service Representative, where she managed high-volume inbound and outbound calls, resolving customer issues effectively and maintaining accurate CRM documentation. Her earlier role at a real estate company involved lead generation and customer communications. Mae's educational background includes a Bachelor of Science in Psychology and a Diploma in Business Information Management, highlighting her commitment to continuous growth and development across industries.

Experience

  • Healthcare Recruiter

    Travel Nursing Staffing Company · 2024 — 2026
    Sourced and recruited qualified travel nurses and healthcare professionals for assignments across the country. Oversaw onboarding, credentialing, and compliance processes within hospital systems. Maintained ongoing communication with candidates and clients to address staffing requirements. Utilized recruitment platforms, CRM systems, and Ringover dialer for managing the candidate pipeline.
  • Customer Service Representative (CSR)

    Local Employment · 2023 — Present
    Managed inbound and outbound calls, efficiently addressing customer concerns. Delivered high-quality service in a dynamic call center environment. Recorded interactions and issues using CRM tools for accurate documentation and follow-up.
  • Receptionist / Lead Generation Specialist

    Real Estate Company · 2022 — Present
    Scheduled appointments and managed communications with customers. Engaged in generating and qualifying leads through outbound campaigns and online platforms. Updated records in CRM and provided administrative assistance to sales teams.
  • Talent Development Specialist / HR Specialist

    Healthcare Staffing Company · 2016 — 2022
    Facilitated full-cycle recruitment processes for healthcare professionals, including credentialing and compliance. Supported HR activities like onboarding and data entry. Contributed to various cross-functional projects related to staffing, marketing, and internal systems management.

Skills & Expertise

Education

  • Bachelor of Science in Psychology
    Kolehiyo ng Lungsod ng Dasmariñas · — — 2023
  • Diploma in Business Information Management
    Asian Institute of Computer Studies · — — 2014