Manasa K.
Senior Business Analyst
Open to offersNew to PlatformAbout
Manasa R. is a seasoned Business Analyst with over 8 years of experience spearheading business process improvement and requirements analysis across multiple domains including insurance, HR, IT, sales, and marketing. Currently at TKSS Solutions Ltd, she leads comprehensive requirements elicitation for insurance processes, guaranteeing compliance with industry regulations. Her prowess in data analysis and operational efficiency is well-demonstrated through her leadership in facilitating stakeholder workshops and prioritizing product backlogs with JIRA. Previously at Nexivo Consulting Pvt Ltd, Manasa automated various processes using Zoho, significantly reducing manual effort and boosting team productivity by mentoring junior analysts. Her expertise is underpinned by strong technical skills with tools like Salesforce CRM, IBM Blueworks, and SQL Server, as well as certifications like Salesforce Certified Administrator.
Experience
Business Analyst
TKSS Solutions Ltd · 2024 — PresentLead end-to-end requirements elicitation for insurance business processes, ensuring alignment with business objectives and regulatory requirements. Design and document As-Is and To-Be workflows using IBM Blueworks and draw.io, identifying opportunities for automation and optimization. Conduct cross-functional data analysis across various departments to enhance operational efficiency. Manage and prioritize product backlogs in JIRA, collaborating with Product Owners and delivery teams to achieve sprint goals. Facilitate stakeholder workshops and cross-functional meetings to clarify requirements and reach consensus. Oversee User Acceptance Testing (UAT) activities such as test case creation, defect tracking, and release sign-off. Support the development of business cases and feasibility studies for proposed solutions, contributing to change management and maintaining traceability matrices.Lead Business Analyst
Nexivo Consulting Pvt Ltd · 2022 — 2024Delivered requirements for multiple client initiatives, automating HR, IT, Sales, and Marketing processes using Zoho. Produced numerous business process models with IBM Blueworks to enhance project clarity. Analysed datasets from various departments to identify opportunities for operational efficiency gains. Managed JIRA backlogs to ensure timely sprint delivery. Mentored a team of business analysts to improve productivity. Collaborated closely with stakeholders to tailor business solutions, resulting in high client satisfaction. Directed project plans while ensuring adherence to timelines and budgets. Led UAT activities, effectively resolving defects before release.Business Analyst – Trainee
Thrymr Software Pvt Ltd · 2022 — 2022Conducted requirements gathering sessions with stakeholders to minimize rework. Engaged actively in Agile Scrum ceremonies to boost sprint productivity. Developed wireframes and prototypes using Balsamiq to expedite stakeholder approvals. Assisted in manual testing and STLC activities, including the preparation and execution of test cases.Senior Software Engineer
Mateotech Pvt Ltd · 2014 — 2022Liaised between business users and technical teams to gather requirements for multiple software projects. Administered and customized Salesforce CRM, implementing enhancements to improve operational efficiency. Created dashboards and reports to support data-driven decision-making. Managed user access, roles, and permissions for Salesforce users, ensuring data accuracy. Utilized SQL Server for data querying and analysis. Leveraged JIRA and Confluence for documentation management and cross-team collaboration. Supported Agile delivery across major releases, enhancing team collaboration and maintaining project documentation using Microsoft 365 tools.
Skills & Expertise
Education
- Master of Technology in Electronics & CommunicationBharat Institute of Technology and Science for Women – JNTU, Hyderabad · 2012 — 2014
- Bachelor of Technology in Electronics & InstrumentationBhoj Reddy Engineering College for Women – JNTU, Hyderabad · 2008 — 2012