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Mara A. — Senior Information Technology Manager from Dominican Republic

Mara A.

Senior Information Technology Manager

Dominican Republic 6+ years
Open to offersNew to Platform
Languages
SpanishEnglish
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About

María M. is a seasoned Information Technology Manager specialized in Enterprise Architecture and ERP & Digital Transformation, with a rich career that spans over 30 years, prominently within the technological backbone of the Dominican Republic's energy sector. Based in Santo Domingo, she has championed IT initiatives at ETED, the state-owned entity managing the nation’s power transmission. Her leadership has been pivotal in three large-scale ERP implementations and comprehensive data center overhauls. María led a team of over 20 professionals across technical support, infrastructure, application development, and SAP divisions, achieving a remarkable 40% improvement in critical system response times. She possesses deep expertise in SAP ERP and Microsoft Dynamics 365, steering projects from the AS/400 era to modern hyperconverged architectures like Nutanix. Her approach to aligning technology with business strategies incorporates agile methodologies such as Scrum and Kanban, fostering innovation and sustainable IT governance across diverse sectors.

Experience

  • Information Technology Manager

    Empresa de Transmisión Eléctrica Dominicana (ETED) · 2021 — 2025
    Managed IT operations for the national electrical transmission network, leading a team across divisions including Technical Support, Infrastructure, Application Development, and SAP. Administered budget management, strategic planning, vendor contracts, and data governance, while overseeing the functional and technical administration of SAP ERP (FI/CO, MM/SD, HCM). Directed application development with a focus on DevOps practices and handled infrastructure management encompassing servers, virtualization, storage, and cybersecurity.

  • Senior SAP Functional Analyst / ERP Implementation Lead

    Santo Domingo Motors Co. · 1998 — 2020
    Progressed through roles from analyst to project leader for ERP implementations across the organization. Acted as the liaison among executive leadership, IT teams, and external consultants, managing technical teams and coordinating with international vendors. Participated in multiple large-scale ERP projects including Microsoft Dynamics 365, SAP CarDealer, and initial SAP ERP implementations, overseeing standards for documentation, testing, and deployment.

  • Programmer Analyst – Billing Department

    Tricom (now Altice) · 1996 — 1998
    Focused on developing and maintaining billing applications for telecom systems, alongside implementing information security policies and managing access controls.

  • Support Technician – Systems Department

    Esso Standard Oil, LTD · 1995 — 1996
    Provided AS/400 equipment maintenance and served helpdesk support for end users, which included software installation, hardware repairs, and resolving technical incidents.

Skills & Expertise

ERP / Enterprise SystemsMicrosoft DynamicsSAP BasisData ScientistERP Consultant

Education

  • Master's Degree in Public Administration
    Universidad Autónoma de Santo Domingo (UASD) · — — 2025
  • Bachelor's Degree in Systems and Computer Engineering
    Pontificia Universidad Católica Madre y Maestra (PUCMM) · — — 1992