Marc J.
Senior B2B Sales Manager
Open to offersNew to PlatformAbout
Marc J., based in San Mateo, Rizal, is a seasoned BPO professional with a robust portfolio in sales and marketing. With over seven years of experience, he has demonstrated leadership and innovation in B2B and B2C environments. Currently serving as a Sales Manager at Blue Harbor Media, Marc orchestrates comprehensive sales strategies and marketing initiatives, harnessing data insights to drive revenue growth and optimize the sales pipeline. His career began with roles in lead generation and moved through strategic positions such as Marketing Manager and Team Manager, where he honed his skills in campaign strategy and team management. Previously, at TaskUs, he contributed as a Sales Quality Analyst and Content Management Specialist, ensuring service excellence and process improvement in a B2B support framework. Earlier, at Concentrix and Tech Mahindra, he excelled in customer service and sales, consistently achieving high first-contact resolution rates and upselling premium products. Marc holds a Bachelor of Science in Computer Science from Carthel Science Educational Foundation Inc.
Experience
Sales Manager
Blue Harbor Media · 2026 — PresentDirecting sales strategies and marketing initiatives, driving team performance, and utilizing data insights to enhance revenue and pipeline growth.Lead Generation Specialist
Blue Harbor Media · — — 2026Managed complete B2B and B2C lead generation efforts through social channels, focusing on researching, qualifying, and engaging high-intent prospects via targeted outreach.Sales Quality Analyst
TaskUs · — — 2022Evaluated calls to ensure service excellence and provided actionable feedback to enhance performance in a B2B support setting.Outbound Sales Representative
TaskUs · — — 2022Managed the complete partner lifecycle, pitching tailored value propositions to potential businesses and overseeing the onboarding process.Customer Service / Technical Support / Sales Representative
Concentrix · 2020 — 2022Resolved complex customer issues while maintaining a high standard of first-contact resolution and client satisfaction.Lead Generation Specialist
Agent Infinity · 2019 — 2020Executed targeted outbound B2B campaigns to generate prospect interest, successfully qualifying leads and scheduling high-value discovery meetings for Account Executives.Customer Service / Sales Representative
Tech Mahindra · 2018 — 2019Addressed complex customer inquiries, ensuring high first-contact resolution and using successful interactions to promote and upsell premium products.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceCarthel Science Educational Foundation Inc. · — — 2012
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