Margaret A.
Senior Executive Assistant & Administrative Operations Specialist
Open to offersNew to PlatformAbout
Margaret A. is a seasoned Virtual Assistant and Administrative Operations professional with over seven years of extensive experience in executive support and remote administrative services. Her expertise lies in managing complex tasks such as scheduling, payroll processing, client communication, and comprehensive CRM management. Margaret has honed her skills using numerous platforms, including Microsoft Excel, Google Sheets, QuickBooks Online, and Notion, evidenced by her roles across various industries. At Onpoint Accounting Group Limited, she adeptly coordinated client onboarding and offboarding while maintaining accurate financial records. She excelled in developing Standard Operating Procedures (SOPs) and improving operational workflows at a private U.S.-based service company. In previous roles with Envogue Marketing Inc. and Chan Chun Construction Philippines Corporation, Margaret further strengthened her focus on process improvement and financial accuracy. Her dedication to efficient operations and precise record management is further highlighted by her work in billing, collections, and HR functions for Kairos Cargo Group Inc. and YKG Food and Events Corp.
Experience
Operations Administrative Coordinator
Private U.S.-Based Service Company · 2026 — PresentProvided executive and administrative support for daily business operations. Coordinated with the business owner and field technicians via Slack, while managing client communications through email. Processed payroll in Gusto using CRM data, ensuring accuracy before submission. Recorded bookkeeping transactions and prepared monthly financial reports with QuickBooks Online (QBO). Leveraged Microsoft Excel and Google Sheets for operational reports and trackers. Developed SOPs, process documentation, and training materials to enhance workflow efficiency. Managed website content, branding, and basic SEO updates on Squarespace. Assisted with billing support, invoice tracking, and CRM updates.Administrator/Executive Assistant
Onpoint Accounting Group Limited - UK Based · 2022 — 2026Coordinated with team members to facilitate daily operations and ensure timely completion of client requests. Managed client onboarding and offboarding, collaborating with accountants for seamless account transitions. Performed risk management reviews and reconciled client Statements of Account (SOAs) using QuickBooks Online (QBO) to maintain accurate records. Handled client subscriptions, maintained account information, and communicated with clients on documentation and account updates. Entered and managed client data during the implementation of internal software. Prepared and filed Confirmation Statements, updated company information and share allocations through Companies House, utilizing Notion to access SOPs and operational documentation.Admin, HR, Billing & Collection Officer
Kairos Cargo Group Inc. & YKG Food and Events Corp. · 2023 — 2025Handled a variety of administrative tasks, including data entry, filing, and document organization. Managed billing and collections, ensuring accurate tracking and timely follow-ups. Assisted with HR functions, including employee records and documentation, while coordinating with internal teams for operational and documentation requirements.Accountant
Chan Chun Construction Philippines Corporation · 2021 — 2022Reviewed financial records and assisted in report preparation. Ensured proper documentation and accuracy of accounting data. Collaborated with staff to uphold structured reporting and records while reinforcing attention to detail and process discipline.Accounting Supervisor
Envogue Marketing Inc. · 2018 — 2021Supervised accounting operations, ensuring the accuracy of reports. Managed team output and task completion while reviewing financial data to maintain compliance with deadlines. Supported efforts in process improvement and workflow organization.
Skills & Expertise
Education
- BS Mathematics minor in StatisticsSouthern Luzon State University · 2013 — 2016