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Mari K. — Junior Sales Virtual Assistant from Philippines

Mari K.

Junior Sales Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mari K. is an accomplished Sales Virtual Assistant based in Davao City, Philippines, adept in CRM management and lead generation with practical experience at high-profile companies such as AT&T. Her expertise spans across sales environments where she excels in customer communication, objection handling, and driving conversions using tools like Salesforce. Beyond sales, Mari has honed skills in social media engagement and appointment setting. In her role as a Data Entry & Lead Generation Specialist on Upwork, she demonstrated her capability by processing over 1,000 lead records with 95% accuracy. Previously, she served as a Travel Support Specialist at IBEX, managing 200+ daily travel bookings. Mari is proficient in various productivity tools including Google Workspace, Calendly, Canva, and Microsoft Clipchamp, showcasing her versatility and ability to adapt to independent work across different time zones.

Experience

  • Data Entry & Lead Generation Specialist

    Upwork Freelance · 2024 — 2026
    Processed over 1,000 lead records with high accuracy to support research and outreach initiatives, conducting web research and validating leads for client sales pipelines.
  • Travel Support Specialist

    IBEX · 2023 — 2024
    Coordinated more than 200 daily travel bookings while addressing customer concerns in a fast-paced setting, ensuring accurate record-keeping and prompt follow-up on all requests.
  • Reservation & Reconciliation Specialist

    ALORICA · 2022 — 2023
    Oversaw reservation requests and addressed billing issues in various booking scenarios, upholding high levels of customer satisfaction through effective communication and problem-solving.
  • Sales & Billing Representative

    VXI — AT&T Account · 2020 — 2021
    Managed both inbound and outbound sales calls, consistently achieving sales targets, while handling billing accounts using Salesforce CRM, demonstrating strong objection-handling and upselling abilities.

Skills & Expertise

Education

  • Bachelor of Science in Customs Administration
    MATS College of Technology · 2020 — 2026
  • STEM Strand
    Assumption College of Davao · 2018 — 2020