MARIA A.

Maria A. is a proficient administrative and client services professional specializing in the healthcare and customer service sectors. With significant experience in corporate operations and project coordination, she has effectively transitioned into the Healthcare Virtual Assistant domain. She leverages her background in US & Canada Medical Billing Frameworks, HIPAA & PIPEDA Compliance, and Electronic Health Records Admin to provide exceptional support in medical environments. Maria's career includes roles at Teleperformance, handling sensitive medical inquiries and insurance validations, and at Kevin Karlo Corporation, where she managed HR functions and drafted Standard Operating Procedures to ensure workflow compliance. She is equipped with a Master in Business Administration education and specialized healthcare training. Her certifications include Agile Explorer and Lean Sigma, enhancing her capacity in quality management and process efficacy. Maria's expertise in healthcare virtual assistance is further supported by her robust client management skills and document control acumen.