Marianne S.

Marianne H. is an experienced Client Service Analyst currently working at JPMorgan Chase, where she maintains proficiency in Treasury Services products, ensuring all client complaints are managed and escalated according to policy guidelines. Previously, as an Account Specialist III, she tackled fraud concerns, overdraft issues, and fund transfers, while ensuring regulatory compliance. Her tenure also included roles supporting credit card customer queries and disputes, highlighting her comprehensive understanding of financial services. Before joining JPMorgan Chase, Marianne honed her technical troubleshooting skills as a Technical Support Representative at ResultsCX, dealing with cable TV, internet, and telecom issues. Marianne holds a Bachelor of Science in Office Management, achieved with honors, and is currently pursuing a Master's in Business Administration. Her skills include Account Maintenance & Resolution and Customer Service & Communication, underscoring her dedication to excellence in client relations.