Marichu P.
Mid-Level Restaurant Manager
Open to offersNew to PlatformAbout
Marichu G. P. is a seasoned Restaurant Manager with extensive experience in the quick-service restaurant industry. She currently leads operations at Philippine Pizzahut Inc's Dairy Queen branch in SM San Jose Del Monte. Her key responsibilities include managing comprehensive restaurant operations, overseeing inventory and stock control, and ensuring superior customer service standards. Marichu has a proven track record for driving sales performance and consistently achieving operational targets. Previously, she served as a Store Supervisor at Ever Plus Superstore Inc. and gained valuable skills in customer service and inventory management at Abenson Ventures Inc. Her career began with roles at McDonald's, where she honed her skills in customer interaction and service quality. With a Bachelor of Science in Entrepreneurial Management from Quezon City Polytechnic University, Marichu excels in inventory and cost control, quality assurance, and effective team leadership, making significant contributions to the food and retail sectors.
Experience
Restaurant General Manager
Philippine Pizzahut Inc - Dairy Queen Philippines · 2019 — PresentOversee all restaurant operations to ensure high customer satisfaction and service quality. Lead the restaurant team by supervising and coaching staff members and shift leaders. Ensure food quality and cleanliness meet company standards while managing inventory and stock control to reduce waste. Analyze sales performance and implement strategies to meet targets, along with addressing customer concerns professionally. Prepare operational reports while ensuring compliance with food safety and workplace safety regulations.Store Supervisor
Ever Plus Superstore Inc.(Ever Supermarket) · 2016 — 2018Supervise retail staff, including floor team and cashiers. Work on creating store displays and ensuring inventory is adequately stocked. Maintain hygiene and safety standards throughout the store while organizing staff schedules. Address customer complaints and questions, motivating retail sales staff to reach sales targets. Handle tasks related to the SAP system and prepare sales orders based on promotional bulletins.Customer Service Assistant
Abenson Ventures Inc (Retail Appliances) · 2011 — 2016Focus on customer service by addressing complaints and processing unit refunds. Utilize the customer unit evaluation checklist for item changes.Inventory Control Assistant
Abenson Ventures Inc (Retail Appliances) · 2011 — 2016Manage receiving and releasing store-to-store units and pass-by units from the warehouse. Handle purchase order documentation and ensure accurate receiving of inventory. Organize year-end and mid-year inventory counts, maintaining accountability for stock discrepancies and achieving 100% inventory accuracy.Control Assistant (Cashier)
Abenson Ventures Inc (Retail Appliances) · 2011 — 2016Control cashier resources to ensure all cash is intact, monitoring cash-out reports. Compute and record total transactions while managing accountable documents.Counter Crew (Cashier)
McDonalds (Golden Arches Development) · 2009 — 2011Worked at the cash register and assisted in food preparation and lobby services.
Skills & Expertise
Education
- Bachelor of Science in Entrepreneurial ManagementQuezon City Polytechnic University · 2007 — 2011
- Secondary EducationDoña Rosario Annex High School · 2002 — 2007
Interested in this professional?
Sign in as an employer to save this profile or invite Marichu P. to a job.
Sign in as an employer