Post a Job Free
0 viewsjobseeker
Mariclair M. from Philippines

Mariclair M.

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Mariclair M. is a seasoned Collections Specialist known for adeptly managing delinquent accounts and skillfully negotiating payment plans. With over five years of experience in the financial industry, she excels in maintaining positive client relationships while ensuring compliance with corporate standards. Her tenure includes roles such as Sr. Collections Specialist-Debt Purchase at Credit Corp Group in Makati, and a Collections Agent with Alphaloans, where she worked remotely. Mariclair effectively utilized skip tracing tools to locate customers, navigating client communications via phone, email, and mail to collect overdue payments. At companies like Altair Global Solutions and Unifin Inc., she consistently met or exceeded monthly collection goals through strategic negotiation of repayment plans and adept management of customer commitments. Furthermore, her skills in Effective Communication and Critical Thinking have been pivotal in leading teams and training new members on collection policies and procedures.

Experience

  • Collections Agent

    Alphaloans · 2022 — 2024
    Contact customers through phone, email, or mail to recover overdue payments. Maintain thorough and current records of collection efforts. Negotiate payment plans that align with company standards while accommodating client circumstances. Utilize skip tracing tools to locate delinquent accounts. Support new team members by guiding them on collection policies and procedures.

  • Sr. Collections Specialist-Debt Purchase

    Credit Corp Group · 2021 — 2021
    Resolve billing discrepancies and negotiate repayment strategies effectively. Track customer commitments to pay and follow up to ensure adherence to agreements. Conduct professional and courteous outbound collection calls, supported by follow-up emails, letters, and notices.

  • Collection Agent

    Unifin Inc. · 2020 — 2020
    Collaborate with clients to create repayment plans based on their financial capability while safeguarding the company's interests. Deliver clear explanations of payment conditions and legal responsibilities to customers.

  • Debt Collection Specialist

    Altair Global Solutions · 2018 — 2020
    Ensure follow-up on customer promises-to-pay, facilitating compliance with repayment agreements. Initiate outbound calls for collections and provide professional follow-up through various communication channels.