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Marisa C. — Mid-Level Healthcare Administrative Coordinator from Philippines

Marisa C.

Mid-Level Healthcare Administrative Coordinator

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Marisa F. is a dedicated administrative professional with extensive experience in the healthcare industry, particularly in insurance authorization, medical assisting, and care coordination. In her recent role as Care Coordinator at Functionabilities, she efficiently managed patient care, ensuring the smooth execution of occupational and speech therapy services. Marisa skillfully verified insurance eligibility and processed prior authorization requests, maintaining HIPAA compliance and streamlining administrative processes to enhance patient satisfaction. Her tenure as a Medical Administrative Specialist at Quest Health Solutions involved maintaining secure patient records through Electronic Health Record (EHR) systems and managing claims processes. With a strong background in team leadership from her role at IPLOY Staffing Solutions, Marisa supervised a team of prior authorization specialists, driving efficiency through quality assurance and workflow optimization initiatives. Her proficiency in medical equipment authorization further underscores her expertise in claims appeals management and process improvement.

Experience

  • Care Coordinator

    Functionabilities · 2025 — 2026
    Oversaw patient care coordination and handled administrative as well as insurance-related tasks to facilitate healthcare service delivery. Managed patient calls and accurately input patient demographics and medical information into the EMR system. Verified insurance eligibility and processed prior authorization requests for treatments and therapy services, while ensuring effective communication with patients about updates and required documentation.
  • Medical Administrative Specialist

    Quest Health Solutions · 2023 — 2025
    Requested medical records to support continuous authorizations for medical supplies, ensuring documentation met requirements. Utilized Electronic Health Record (EHR) systems to maintain patient information securely and accurately. Communicated details to patients regarding appointments and supply needs, while reviewing clinical notes for claims processing.
  • Prior Authorization Team Leader

    IPLOY Staffing Solutions (Adapt Health) · 2016 — 2023
    Managed insurance benefit verifications and coordinated prior authorization requests to ensure timely approvals for DME-related services. Supervised a team of specialists, overseeing daily operations, workload distribution, and performance. Conducted quality assurance reviews and implemented improvements for better workflow and compliance, while providing training programs to enhance team skills.

Skills & Expertise

Education

  • Associate in Computer Technology
    Asian College of Technology · 2010 — 2012