Mark J.
Senior Human Resources Director
Open to offersNew to PlatformAbout
Mark J., based in Baguio City, Philippines, is a seasoned Human Resources and Recruitment Professional with over a decade of experience in talent acquisition, HR administration, and virtual assistance across multiple industries. Currently, as an HR Director at Bridgepath Global, he manages comprehensive recruitment processes, conducts interviews via phone and Google Meet, oversees onboarding, and coordinates client interactions. He has effectively sourced candidates using platforms like OnlineJobs.ph and LinkedIn. In his previous role with GoForClose LLC, he was responsible for end-to-end recruitment in a remote setup. Mark began his career at ePerformax, excelling in customer service for PayPal. His adeptness in using tools such as Slack, Google Workspace, and DocuSign has enhanced organizational success. Additionally, he has expertise in website design using Wix and video editing with Adobe Premiere Pro. Mark holds education qualifications from De Ocampo Memorial College in Dental Technology.
Experience
HR DIRECTOR
Bridgepath Global · 2023 — PresentManage full-cycle recruitment processes, conduct interviews via phone and Google Meet, and facilitate client interviews. Oversee the onboarding process, perform reference checks, and verify employment documentation. Maintain employee records and databases using Monday.com while evaluating assessments from new hires. Prepare contracts and process signatures through DocuSign, sourcing candidates from OnlineJobs.ph, LinkedIn, Facebook, and LATAM recruitment platforms.HR GENERALIST / RECRUITMENT Specialist
GoForClose LLC · 2020 — 2023Oversee recruitment activities, from sourcing candidates to onboarding processes. Conduct applicant screening and interviews, coordinate client interviews, and handle employment verification and reference checks. Review documentation for compliance and verify required licenses. Successfully onboard Virtual Assistants to client accounts.VIRTUAL ASSISTANT / HR ASSISTANT
MyOutDesk, Inc. · 2014 — 2020Provide administrative support, assisting customers with scheduling and appointment management. Manage special event bookings and maintain records, along with conducting applicant phone interviews. Process reference checks and employment verifications while organizing employee documents. Evaluate assessments from new hires and verify licenses, maintaining databases of employee records.SALES EXECUTIVE | WORKFORCE ADMIN | TEAM LEAD OIC | HR ADMIN SUPPORT
Teleperformance Contact Center · 2010 — 2014Generate sales through inbound and outbound interactions with customers. Create reports on workforce productivity using Excel, manage employee schedules and breaks, and serve as Team Lead OIC, providing coaching. Support Human Resources during peak hiring periods and maintain applicant records while communicating application results.CUSTOMER SERVICE REPRESENTATIVE
ePerformax Contact Centers & BPO · 2009 — 2010Deliver customer support for PayPal-related inquiries, assisting customers with online transactions and account issues. Address customer problems effectively while adhering to service quality standards.
Skills & Expertise
Education
- Dental TechnologyDe Ocampo Memorial College · 2006 — 2007
- High School GraduateSt. Ignatius Loyola School · 2004 — 2005
- Degree not specifiedFort Bonifacio High School · 2001 — 2004
- Degree not specifiedC.P. Tinga Elementary School · 1996 — 2001