Mark S.
Mid-Level Business Analyst
Open to offersNew to PlatformAbout
Mark Stephen is a seasoned Business Analyst with a solid background in talent acquisition and business intelligence. He has amassed significant experience at the Google Operations Center and IBM. While at Google Operations Center, Mark functioned as a Talent Acquisition Programs Senior Associate, where he specialized in creating innovative web applications using HTML and Appscript to automate processes. His role involved designing quality reports, live recruitment dashboards utilizing Looker Data Studio, and Google Sheets, which significantly contributed to strategic business decisions. Previously, Mark served as a Business Analyst at IBM, developing robust data collection systems and interpreting complex data sets. Throughout his career, he has demonstrated expertise in metrics computation and statistical data analysis, complemented by his formal education in Computer Engineering from Colegio de San Gabriel Arcangel. In addition to his analytical prowess, Mark holds certifications in Cognitive Practitioner and Enterprise Design Thinking.
Experience
Talent Acquisition Programs Senior Associate
Google Operations Center · 2025 — PresentCreated and designed web pages using HTML and Appscript. Implemented process automation and innovation. Developed quality reports and live recruitment dashboards utilizing Looker Data Studio, Google Sheets, Google Appscript, and GCP. Analyzed data and provided ongoing reports to support business decisions. Established databases and data collection systems while optimizing statistical efficiency and quality. Identified and interpreted trends in complex data sets. Collaborated with stakeholders to prioritize business needs and worked with data owners to understand the types of data collected.Business Analyst
IBM · 2022 — 2025Created quality reports and live recruitment dashboards using Looker Data Studio, Google Sheets, Google Appscript, and GCP. Conducted metrics computation and generated results for business decision-making. Interpreted and analyzed data with statistical techniques while providing ongoing reports. Developed and implemented databases and data collection strategies. Identified and interpreted trends within complex data sets. Collaborated effectively with stakeholders to prioritize information needs.Freelance Events Specialist
UP AyalaLand Technohub · 2017 — 2025Managed events as a freelance specialist.Reports Analyst
IBM · 2022 — 2022Performed tasks related to data reporting and analysis.Talent Acquisition Specialist
IBM · 2021 — 2022Sourced candidates and screened resumes for Teller and Platform roles within Retail Banking utilizing various job boards such as Indeed, LinkedIn, and Monster. Introduced process innovations while identifying process funnels. Coordinated with applicants and hiring managers to schedule interviews and generated offer letters/packages. Monitored vendor activity to ensure completion of applicant background checks.Sr. Talent Acquisition Coordinator
KeyBank · 2021 — 2022Sourced candidates and screened resumes for Teller and Platform roles within Retail Banking through platforms like Indeed and LinkedIn. Coordinated scheduling for applicants and hiring managers, and generated offer letters/packages. Monitored vendor activity for background checks and maintained communication of applicant decisions through the applicant management system.Talent Acquisition Coordinator
IBM · 2019 — 2021Coordinated phone screenings and interviews with hiring managers. Generated and dispatched offer letters/packages while monitoring background vendor activities. Updated the applicant management database with decisions and kept the Applicant Tracking System (ATS) current using Workday and BrassRing.Talent Acquisition Coordinator
KeyBank · 2019 — 2021Coordinated phone screenings and interviews for applicants. Managed the generation and dispatching of offer letters/packages. Oversaw background vendor activities to ensure compliance with processing and updated the applicant tracking system accordingly.Q2C Talent and Engagement Intern
IBM · 2018 — 2019Supported talent and engagement initiatives within the organization.
Skills & Expertise
Education
- Bachelor's degree, Computer EngineeringColegio de San Gabriel Arcangel · 2014 — 2019
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