Post a Job Free
0 viewsjobseeker
Mark V. — Mid-Level Administrative & Digital Support Specialist from Philippines

Mark V.

Mid-Level Administrative & Digital Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

9 items
Portfolio files are available to employers.

About

Mark V. is a seasoned Administrative and Digital Support Professional with substantial experience in the insurance industry, SEO, and comprehensive data management. Based in Rizal, Philippines, he has developed a reputation as a reliable partner for international teams, focusing on meticulous data handling and the adoption of innovative digital tools. His freelance role since 2021 involves managing key operational functions, including calendar coordination, professional communication, and CRM data oversight, providing seamless support to enhance organizational efficiency. Previously, he was part of Beneficial Life Insurance Company, where he excelled in claims verification, financial disbursement processes, and system optimization to improve workflow efficiency. Additionally, his tenure at Stellar International Register Services specialized in enhancing search visibility through SEO and managing data integrity projects for high-impact digital presence. Mark is proficient in using platforms such as Xero, Microsoft Office, and Zoho CRM, and holds various certifications from HubSpot Academy and Xero.

Experience

  • Freelance Administrative & Digital Support Professional

    Self-Employed · 2021 — Present
    Provide extensive remote assistance to international clients, managing daily operations such as calendar organization, professional communication, and CRM management to enhance operational efficiency. Oversee multi-channel digital marketing efforts, including social media management, SEO tasks, and email outreach to ensure brand consistency. Handle high-volume data management tasks with an emphasis on accuracy, producing verified outputs in fast-paced environments. Utilize a diverse technical skill set and proficient communication capabilities to devise digital solutions and streamline workflows.

  • Group Accounts Staff

    Beneficial Life Insurance Company, Inc. · 2018 — 2021
    Managed the verification and processing of a large number of insurance claims, focusing on maintaining accuracy and compliance with policies and data privacy laws. Oversaw the complete payment request process and validated premiums to ensure timely and correct disbursement to beneficiaries. Developed structured workbook systems for claims tracking and computations to automate processes, minimizing manual errors and expediting reporting for management. Collaborated with various departments to review financial records and refine the settlement approval workflow.

  • SEO / SMO Specialist & Data Encoder

    Stellar International Register Services · 2014 — 2017
    Implemented comprehensive SEO and social media strategies to enhance brand visibility and authority, while managing email marketing and content scheduling for a variety of clients. Conducted detailed audits of business listings to maintain NAP (Name, Address, Phone) consistency, boosting local search rankings. Executed high-volume data entry and complex tax calculations, establishing review processes to ensure database accuracy and reduce financial risks. Created and sustained structured digital record-keeping systems to enhance organizational efficiency and data retrieval.