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Mary R. — Junior Operations & Systems Virtual Assistant from Philippines

Mary R.

Junior Operations & Systems Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mary R. is a detail-oriented Admin Assistant and Operations & Systems Virtual Assistant with over 4 years of experience supporting directors and project managers in Australian digital and property businesses. She has significant expertise in building ClickUp project management systems and managing CRM databases, having previously served as an Admin Assistant to one of Australia's top buyers agencies. At Next Build Digital Advisory, she architected comprehensive ClickUp workspaces, including task templates and automations, which streamlined audit workflows and improved team accountability. Her role also involved designing robust pipeline SOPs, interpreting director briefs, and devising operational strategies. While at The Australian Property Scout, she managed Zoho CRM operations, overseeing tasks for a team of buyers' agents, and conducted QA audits that informed compliance and improvement reports. Mary R's work includes preparing legal documentation with DocuSign, maintaining real-time property trackers, and supporting executive communications and scheduling.

Experience

  • Operations & Systems VA · Executive Assistant

    Next Build Digital Advisory · 2026 — Present
    Developed a comprehensive ClickUp workspace encompassing Spaces, Folders, Lists, task templates, custom fields, and a functional pipeline for enhanced client audit tracking. Crafted pipeline SOPs for website audits, SEO, automations, AI visibility, technical performance, and conversion review to ensure uniform VA execution on audits. Implemented ClickUp automations for status-triggered assignments and improved team accountability throughout the audit workflow. Formulated standardized task templates, subtasks, and checklists for consistent audit processes. Analyzed director briefs and provided feedback, identifying structural risks and suggesting viable solutions. Delivered executive assistant support involving scheduling, preparation of briefing documents, and managing director-level communications. Created SOPs to assist the director with operations, pipeline structuring, and process documentation. Established Google Business profiles and Google Workspace for clients.

  • Admin Assistant/ Buyer’s Agent Associate

    The Australian Property Scout · 2021 — 2026
    Oversaw comprehensive Zoho CRM operations, maintaining client records and updating deal stages while managing task workflows for buyer's agents. Conducted weekly QA audits of agency operations and buyer's agent transactions, preparing compliance and improvement reports for senior management. Compiled detailed deal briefs, comparable sales analyses, and property research reports to aid agents during due diligence and negotiations. Prepared and facilitated contracts and agreements using DocuSign, ensuring accurate completion for all property transactions. Created and updated property tracker spreadsheets and valuation sheets to provide real-time deal visibility. Managed email and calendar tasks, providing deadline reminders and tracking via Asana to ensure milestones were achieved across multiple active deals. Drafted buyer's briefs and summaries of building & pest reports, client introductory emails, and agent handover documents with high accuracy.

Skills & Expertise

Real Estate AnalystSolidWorksCommunity Manager (Discord)Azure Databricks

Education

  • BS Occupational Therapy
    Davao Doctors College · 2012 — 2015