5 viewsjobseeker
maulidya I. — Senior Retail Operations Manager from Indonesia

maulidya I.

Senior Retail Operations Manager

Indonesia No experience yet
Open to offersNew to Platform
Languages
EnglishIndonesian
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Maulidya I. is an accomplished Retail Operations Manager with over 7 years of experience spanning Indonesia, the United States, and Malaysia. Her extensive career in the retail sector is marked by her work as a Sales Specialist at PT Erajaya Swasembada in Yogyakarta, where she excelled in meeting sales targets while providing exceptional customer service. As an Assistant Manager at Macberry Apple Store, she managed store operations and pioneered social media strategies, contributing to the store's Best Performance recognition in 2024. In her role as Manager at Mobile Evolution in Sarawak, Malaysia, she supervised a team of 8+, overseeing inventory and ensuring smooth operations. Additionally, Maulidya's international experience extends to New Jersey, United States, where she improved workflow efficiency as an Assistant Manager at Toko Balindo and Tropical Crush. She is skilled in Customer Service Excellence, Inventory Management, and Digital Marketing, making her a valuable asset in retail management and customer experience optimization.

Experience

  • Manager

    Mobile Evolution · 2024 — 2026
    Oversaw daily retail operations and supervised a team of 8+ staff members to ensure efficient business performance and customer service standards. Managed inventory and stock control while supporting customer service excellence.
  • Assistant Manager

    Macberry Apple Store · 2023 — 2024
    Managed store operations and team performance, developed sales strategies, and coordinated staff scheduling while monitoring performance. Led social media content planning for Instagram and TikTok.
  • Sales Specialist

    PT Erajaya Swasembada TBK - iBox Plaza Ambarukmo · 2022 — 2023
    Assisted customers in selecting Apple products and services while achieving sales targets through consultative selling. Provided excellent customer service and shared product knowledge.
  • Assistant Manager

    Toko Balindo · 2022 — 2022
    Supported daily store operations and facilitated team coordination. Assisted in inventory management and collaborated with management to enhance workflow efficiency.
  • Assistant Manager

    Tropical Crush · 2022 — 2022
    Supervised daily business activities and staff operations, assisting with scheduling, customer service, and inventory control. Aided management in meeting operational goals.
  • Associate

    New East Asian Hispanic Groceries · 2022 — 2022
    Conducted inventory counting and stock reconciliation to maintain accuracy within warehouse systems. Assisted with stock audits and reporting.
  • Customer Service Representative (Acting Assistant Manager Responsibilities)

    Macberry Apple Store · 2019 — 2021
    Handled customer inquiries and provided product consultations. Processed sales transactions and after-sales support while creating marketing content for social media.
  • Creative Intern

    PT Net Mediatama Indonesia (NET TV) · 2017 — 2017
    Assisted production teams in content development and supported scriptwriting and creative planning initiatives. Contributed ideas for television program content.

Skills & Expertise

Education

  • Associate Degree
    STIKOM Yogyakarta · 2015 — 2018