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Mel Q. — Senior Operations Manager from Philippines

Mel Q.

Senior Operations Manager

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Melody Q. is an accomplished Executive Assistant and Operations Manager with over eight years of experience in supporting founders and enhancing business operations, particularly through AI systems and automation. She has adeptly managed executive support tasks, implementing AI-powered workflow optimization and automation solutions. Her proficiency includes daily use and training in AI platforms such as Claude and ChatGPT, notably under Callan and Dan Martell programs. Melody skillfully leverages her expertise in tools like Google Workspace, Notion, and Zapier to develop and optimize organizational operations. During her tenure at Rejuvenating Health, she demonstrated excellence in managing client documentation and health records. At Reliable Consulting For Hire, she led a team of 29 virtual assistants, constructed automated workflows, and supported businesses with substantial monthly recurring revenue. She also honed her lead generation skills at Greg Sloan Insurance Agency and managed sizable teams as an Account Manager at Accentline Connecting Markets. Melody holds a Bachelor in Accounting Technology from Filamer Christian University.

Experience

  • Executive Assistant

    Rejuvenating Health (USA) · 2026 — 2026
    Provided support to executive leadership and sales operations team. Reviewed and verified results from LabCorp and Quest Diagnostics, generated ODX reports in Healthie, and scheduled client lab review appointments. Onboarded new lab clients and managed required documentation while responding to client inquiries and maintaining patient records.

  • Executive Assistant | Operations Manager

    Reliable Consulting For Hire (USA) · 2023 — 2026
    Oversaw executive operations including inbox management, calendar scheduling, and client account reporting. Led a remote team of 29 virtual assistants and developed automations utilizing Zapier, HubSpot, GoHighLevel, Notion, and ClickUp. Created AI-assisted workflows utilizing Claude and ChatGPT for various operational needs.

  • Lead Generation Specialist / Executive Assistant

    Greg Sloan Insurance Agency · 2018 — 2023
    Handled lead generation activities, managed scheduling, and facilitated client communications while supporting sales operations.

  • Account Manager

    Accentline Connecting Markets · 2016 — 2018
    Managed client accounts and supervised a team of 30 sales agents.