Meljun L.
Senior Sales Development Specialist
Open to offersNew to PlatformAbout
Meljun L. is an experienced Sales Development Representative and certified Subject Matter Expert based in Cebu, Philippines, with over 7 years in BPO, outbound sales, appointment setting, and customer service. He has managed international logistics and customs coordination for Cephla Inc., ensuring compliant and cost-effective shipments of high-value instruments. At Harris Technology Services, he conducted cold calling and email outreach to K-12 and higher education prospects in the US, leveraging CRM management tools such as HubSpot, Salesforce, and Zendesk to qualify leads and schedule meetings. His background also includes sales executive responsibilities in the floral industry, IT service desk support, healthcare inquiries at Optum, and appointment setting for Wipro and The Results Companies. Meljun L. consistently delivers on key metrics and specializes in lead generation and pipeline building for US-based business domains.
Experience
International Logistics & Customs Coordinator
Cephla Inc. · 2026 — PresentOversee logistics and customs coordination for high-value instruments, collaborating with manufacturers, customs brokers, and carriers to ensure timely and compliant shipments.Sales Development Representative
Harris Technology Services · 2025 — PresentPerform outbound calls and email outreach targeting K-12 schools and higher education institutions, qualifying leads, scheduling meetings, and managing follow-ups using HubSpot CRM, Salesforce, Zendesk, ZoomInfo, and auto-dialers.Sales Executive (Independent Contractor)
Flowers by Noras · 2025 — 2025Handle lead generation, outreach, and follow-up sales communications to establish relationships with new clients and enhance customer satisfaction.IT Service Desk
Concentrix Philippines · 2024 — 2025Address customer concerns and provide product and account support, consistently achieving high performance scores in quality and customer satisfaction.Cold Caller / Appointment Setter
Wipro Philippines, Inc. · 2021 — 2023Provide customer assistance through phone and chat channels, regularly meeting KPIs for quality, average handling time, and resolution.Customer Service Representative
Optum · 2020 — 2020Assist members with healthcare inquiries and claims processing, delivering support that adheres to HIPAA regulations.Cold Caller / Appointment Setter
The Results Companies · 2018 — 2020Respond to inbound customer inquiries and provide account troubleshooting assistance.Customer Service Representative
Convergys Philippines · 2016 — 2017Manage billing and technical support calls for US-based customers.
Skills & Expertise
Education
- University of Cebu Lapu-Lapu & MandaueUniversity of Cebu Lapu-Lapu & Mandaue · 2010 — 2014