Melvin J.
Mid-Level Remote Executive Assistant & Bookkeeper
Open to offersNew to PlatformAbout
Melvin J. is a seasoned remote Legal VA and Bookkeeper based in Cebu City, Philippines, bringing over three years of experience supporting US and Australian clients. Proficient in high-volume email and calendar management, he expertly manages financial tasks through Xero and QuickBooks Online, ensuring accurate accounts receivable and payable processes, and bank reconciliation. Known for his skill in CRM coordination using GoHighLevel, Melvin excels in maintaining client relationships with precision and professionalism in English. His experience spans the healthcare content domain, where he effectively handled short-form and long-form video production using CapCut and Canva, enhancing online reach and branding consistency. Melvin’s robust expertise extends to administrative operations for multiple US-based clients, leveraging tools like Trello, Asana, and Notion for project management. Dedicated to delivering results across EST, PST, and AEST time zones, he operates from a fully equipped home office to meet diverse client needs with reliability and confidentiality.
Experience
Remote Executive Assistant & Bookkeeper
Australian Chiropractic & Wellness Practice · 2023 — 2025Oversaw comprehensive bookkeeping processes in Xero, including accounts receivable, accounts payable, reconciliation, and monthly financial reports for a chiropractic practice. Created and scheduled social media content while ensuring branding and engagement strategies were aligned with the healthcare audience. Produced both short and long-form educational video content using CapCut and Canva, focusing on topics such as chiropractic care and wellness education. Managed all project deliverables and client communications independently across AEST time zone.General Virtual Assistant
Telego · 2021 — 2025Handled email correspondence, calendar management, and administrative tasks for multiple US-based clients across different time zones. Organized client meetings, project workflows, and communication channels utilizing Trello, Asana, and Notion, while coordinating team activities via Slack. Delivered customer support alongside research tasks and data entry, ensuring accuracy and timely execution across various client engagements. Provided bookkeeping assistance, including reconciliation and financial reporting, as part of integrated client services.Customer Service Representative — Data Entry
Office Partners 360 · 2021 — 2023Responded to supplier inquiries via email and managed ticketing tasks related to finance within a structured work environment. Conducted research to identify trends that supported supplier operations and facilitated process enhancements. Ensured accuracy in data entry while consistently meeting deadlines as part of a high-accountability team.Customer Service Representative — Technical Support
Qualfon Inc. · 2019 — 2021Delivered technical support over the phone for US telecommunications customers addressing issues such as payment inquiries, connectivity problems, and device troubleshooting. Ensured customer satisfaction and upheld quality assurance standards in a fast-paced English-speaking call environment. Developed strong professional communication and pressure management skills that laid the foundation for future remote work.
Skills & Expertise
Education
- Bachelor of Science in Civil Engineering (incomplete)Cebu Institute of Technology University · 2017 — 2019