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Melvin D. — Mid-Level Executive Assistant from Philippines

Melvin D.

Mid-Level Executive Assistant

Philippines 3-6 years 7 - 12 USD per hour
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Melvin D. is a detail-oriented Executive Assistant and Operations Specialist with over 4 years of experience supporting C-level executives in the mortgage and real estate, financial services, B2B, SaaS, and BPO industries. Highly proficient in CRM management, he has expertly utilized platforms such as GoHighLevel, Follow Up Boss, HubSpot, and Salesforce for pipeline management, workflow automation, and appointment scheduling. Melvin's role involves managing executive calendars, social media operations, and client communications, with proven success in business development and lead generation. His skill set includes creating automated email and SMS campaigns, building and optimizing sales funnels, and maintaining detailed CRM records for process improvement. He has consistently driven business growth through effective lead management and process automation, proving instrumental in streamlining workflows and enhancing organizational efficiency in fast-paced remote environments.

Why hire me

Employers should hire me because I bring over 4 years of proven experience supporting U.S.-based businesses through executive assistance, business development, CRM management, lead generation, appointment setting, and operations support. I'm highly organized, proactive, and dependable, with the ability to manage multiple priorities while maintaining accuracy and professionalism. I adapt quickly to new systems, communicate effectively with clients and executives, and thrive in fast-paced remote environments. Beyond completing tasks, I focus on improving processes, increasing efficiency, and helping businesses grow through reliable execution and strong attention to detail. I take ownership of my work, require minimal supervision, and am committed to delivering consistent, high-quality results.

Experience

  • Admin Assistant & GHL Expert

    America’s Mortgage Professionals LLC · 2026 — 2026
    Managed high-level administrative tasks for executives, overseeing calendars, tasks, CRM updates, and internal coordination. Developed and maintained GoHighLevel pipelines, automation workflows, and contact management for effective lead tracking. Created and enhanced automated SMS and email campaigns to optimize lead response rates and appointment scheduling. Handled inbound leads, ensured timely follow-ups, and generated basic performance reports to assist sales operations.

  • CRM & GoHighLevel Specialist

    PrimeCare Benefits Group · 2026 — 2026
    Delivered comprehensive administrative support to executives, coordinating calendars, tasks, and CRM updates. Constructed and managed GoHighLevel pipelines and workflows to streamline lead management processes. Implemented automated SMS and email campaigns to boost lead response and appointment bookings. Managed inbound leads, maintained accurate contact records, and customized websites and landing pages in GoHighLevel as per business needs.

  • Executive Assistant to the President

    EPiQ Lending · 2025 — 2026
    Assisted executives with administrative support, organizing daily schedules, communications, and appointment management. Maintained CRM databases, tracking client interactions to further business objectives. Drafted correspondence and reports for executive review while providing exceptional customer service to clients and partners. Managed business travel arrangements and streamlined operations to enhance productivity.

  • Real Estate Cold Caller

    Modern Day Brokerage · 2024 — 2025
    Consistently met call quotas through effective time management and prioritization of tasks. Engaged in daily outbound dialing of 300 - 500 calls to source and pre-qualify leads while pursuing new business opportunities. Maintained thorough records of call outcomes and follow-ups, contributing to team sales goals through persistent outreach. Tailored cold call scripts to enhance client engagement and stay informed on industry trends for productive client conversations.

  • B2B Cold Caller & Appointment Setter

    The Growth Architects LLC · 2024 — 2024
    Focused on establishing long-term client relationships through the delivery of quality service. Streamlined communication methods to enhance customer satisfaction. Resolved complex issues with innovative problem-solving, resulting in improved organizational effectiveness. Fostered professional growth by mentoring junior staff members and preparing operational performance metrics.

  • Real Estate Cold Caller & Appointment Setter

    Connectram PH · 2022 — 2024
    Conducted cold calls to homeowners and property sellers to identify leads for real estate agents. Pre-qualified leads based on interest and financial readiness, and scheduled property viewings and consultation calls seamlessly. Kept real estate CRM systems updated with prospect information and facilitated email marketing efforts to increase client engagement and conversion rates.

  • Outbound Sales Representative

    VMPowered Corp. · 2021 — 2022
    Initiated outreach to potential clients through a combination of calls and personalized emails. Managed customer interactions via CRM systems to ensure effective communication and lead nurturing. Surpassed monthly sales targets and contributed to revenue growth by providing valuable market insights to refine sales strategies. Conducted follow-up communications post-sale to drive customer satisfaction and resolve issues.