Merry F.

Merry C. is a seasoned Virtual Assistant specializing in Amazon operations. With extensive experience in inventory management, order processing, and customer service, she is adept at utilizing Seller Central to facilitate business growth online. From her tenure at EvoTech as a Subject Matter Expert and Amazon Recovery Specialist, she excelled in overseeing daily operations, order investigations, issue resolutions, and maintaining compliance with recovery processes. Her role at TechMahindra further refined her skills in managing communications through calls, chats, and emails while handling customer complaints via Salesforce, tracking orders, and managing lost claims. Additionally, as a Tiktok Assistant at EvoTech, she implemented affiliate marketing strategies to boost online visibility and sales. Merry's educational background includes a year of studies in Business Administration at the University of Cebu, majoring in Human Resources. Her proficiency in managing escalations, updating data, and initiating case reviews highlights her commitment to enhancing business efficiency and customer satisfaction.