Metta A.
Senior Banking Credit Risk Specialist
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Metta A. is a seasoned banking professional based in Jakarta, Indonesia, with over 15 years of dedicated experience in credit risk administration and client management at leading international banks. Known for her strong capabilities in risk analysis, regulatory compliance, and strategic client engagement, Metta has a proven track record in leading teams, optimizing operational processes, and delivering precise financial reports. She has demonstrated her prowess in regulatory compliance by successfully implementing compliance systems while enhancing customer due diligence processes. At PT Bank BNP Paribas Indonesia, as Head of Client Management, she drove initiatives that improved onboarding efficiencies by 30% while expanding client relationships. In her entrepreneurial venture, Sweet Affairs Jakarta, she has successfully managed product development and operational management, balancing creativity and business acumen. Skilled in strategic communication, Metta continues to evolve by integrating AI-driven tools into her work practice, showcasing a capacity for adaptation in technology-enabled roles. Her combination of experience and education, including a Bachelor's in Economics from Atma Jaya Jakarta Catholic University, further underscores her leadership and strategic decision-making prowess in the banking and finance sector.
Experience
Pre-sale Executive
PT. RIGHTSLEDGER GLOBAL INDONESIA · 2019 — 2019Secured new clients through prospecting, delivering tailored product insights, and maintaining detailed transaction records. Developed customized solutions that enhanced sales presentations and facilitated cross-functional collaboration with technical and sales teams to simplify complex product demonstrations.Head of Client Management
PT BANK BNP PARIBAS INDONESIA · 2013 — 2015Led the client service operations encompassing due diligence, onboarding, and loan administration while ensuring compliance with local regulations and BNP Paribas Asia Pacific standards. Enhanced client satisfaction and retention through proactive relationship management initiatives and collaborated with cross-functional stakeholders to provide tailored solutions that aligned with client needs.Head of Credit Risk Administration
PT BANK RABOBANK INTERNATIONAL INDONESIA · 2012 — 2013Executed strategies for the Credit Risk Administration team to align operations with organizational goals. Directed team efforts to maximize productivity and efficiency across credit risk functions and supported the rollout of the T24 project for Corporate, Commercial, and SME Banking while ensuring compliance.Head of Credit Risk Administration, Corporate Banking
PT BANK RABOBANK INTERNATIONAL INDONESIA · 2008 — 2012Managed the Credit Risk Administration Corporate team, ensuring compliance and operational excellence. Developed partnerships with Corporate Banking local teams to streamline processes and improve client service while overseeing the preparation and submission of reports to the Rabobank International Head Office and the Indonesian Central Bank.Credit Risk Administration Officer Corporate Banking
PT BANK RABOBANK INTERNATIONAL INDONESIA · 1998 — 2008Maintained daily limit reports and submitted weekly updates to the Jakarta Credit Committee, ensuring both accuracy and timeliness. Prepared monthly reports for the Indonesian Central Bank following strict regulatory requirements and contributed to the rollout of new Credit Risk Administration systems while initiating process optimizations to enhance efficiency.
Skills & Expertise
Education
- Bachelor, EconomicsATMA JAYA JAKARTA CATHOLIC UNIVERSITY · 1986 — 1992