Millicent M.
Senior Human Capital Consultant
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Millicent M. is a seasoned Human Capital Leader with over 17 years of experience across diverse sectors like retail, FMCG, hospitality, construction, and public service, based in Johannesburg, South Africa. She has excelled in strategizing and implementing comprehensive frameworks in organisational development, employee relations, and HR systems management. As a self-employed HR Consultant since 2019, Millicent provides expertise in HR frameworks design, workforce planning, and policy compliance. Her tenure as a Human Capital Consultant for Ulwembu Business Group involved significant achievements, such as creating a Competency Framework for the City of Tshwane. At RoyalMnandi, her role as Human Capital Manager led to a notable reduction in employee disputes and the successful representation of the company in labor councils. Millicent's leadership extended through key positions at Minoglobal Properties, Mr Price Group, and JD Group, where her efforts focused on recruitment, capacity planning, and performance management. Holding a Master’s Diploma in Human Resources Management, she is adept with HRIS platforms like SAP HR and Sage, leveraging these tools for enhanced HR analytics and decision-making.
Experience
Entrepreneur & HR Consultant
Self-Employed · 2019 — PresentOffer HR consulting, business advisory, and workforce development services to clients in both the private and public sectors. Developed HR frameworks and competency models tailored to client organizations. Assisted SMEs in creating compliant HR structures in accordance with BCEA and LRA. Standardized processes across various business units to enhance consistency and compliance. Provided guidance to leadership teams on workforce planning, employee relations, and managing change.Human Capital Consultant (City of Tshwane Project)
Ulwembu Business Group · 2014 — 2018Created and implemented a Competency Framework for the City of Tshwane, facilitating performance assessments and succession planning based on data insights. Collaborated with senior stakeholders to align workforce structures with the strategic goals of the organization. Enhanced HR reporting and analytics to aid executive-level decision-making.Human Capital Manager
RoyalMnandi (Compass Group) · 2010 — 2014Oversaw employee relations and ensured compliance with BCEA and LRA, resulting in a notable decrease in disputes. Acted as the company's representative at CCMA and Bargaining Council, achieving a success rate exceeding 90%. Managed recruitment and capacity planning across regional locations to ensure effective staffing and cost management. Worked with business leaders to establish performance management systems and career development frameworks. Standardized processes across HR administration and reporting systems.Human Resources Manager
Minoglobal Properties · 2009 — 2010Oversaw the recruitment, induction, and training processes to enhance the organization's capabilities. Maintained compliance with BCEA, LRA, and company policies at all locations. Assisted the leadership team in managing IR cases, CCMA representation, and driving performance improvement initiatives. Implemented HR administrative systems and generated workforce reports to improve data accuracy and support decision-making.Regional HR Manager
Mr Price Group · 2008 — 2009Improved recruitment efficiency and ensured workforce alignment with operational requirements. Collaborated with Area Managers to enhance employee engagement and reduce turnover rates. Supported nationwide training rollouts and succession planning efforts.Regional HR Manager
JD Group · 2008 — 2008Aided in compensation and benefits initiatives to align with market trends. Developed succession and talent planning frameworks for regional teams. Assisted in the rollout of systems and policies to enhance HR administration and reporting.Regional HR Manager
Massdiscounters (Game / Dion) · 2003 — 2007Led training and development initiatives to improve skill sets and prepare for succession. Managed payroll, recruitment, and industrial relations across multiple stores. Ensured compliance and consistency in HR reporting and system utilization.
Skills & Expertise
Education
- Master’s Diploma in Human Resources ManagementUniversity of Johannesburg