Modiehi M.
Senior Executive Assistant
Open to offersNew to PlatformAbout
Modiehi M. is a seasoned Executive Assistant and Operations Administrator with over nine years of experience providing top-tier administrative support across the fintech, financial services, and wealth management sectors. Based in Johannesburg, South Africa, she has excelled in roles at companies such as Scale and Paymentology. Her responsibilities have included managing executive calendars, coordinating travel logistics, and ensuring efficient stakeholder communication. Modiehi is proficient in document management, project coordination, and meeting facilitation, demonstrating her ability to handle confidential information with utmost discretion. Her expertise extends to financial administration and HR support, highlighted by her work in executive communication and onboarding processes. Modiehi is highly skilled in using remote collaboration tools, including the Microsoft Office Suite, Google Workspace, Wrike, and Notion, making her well-prepared for hybrid and remote work environments. Bilingual in English and SeSotho, she continuously seeks opportunities to contribute to dynamic and forward-thinking organizations.
Experience
Operations Administrator (Executive Assistant)
Scale · 2025 — PresentProvides comprehensive executive-level administrative support to Scale's leadership team, acting as a central liaison between executives, internal teams, and external stakeholders. Manages complex executive calendars, coordinates internal and external meetings, and resolves scheduling conflicts. Arranges international and local travel, including visa applications, flight bookings, and accommodation. Drafts, reviews, and manages executive correspondence and emails while serving as the primary point of contact. Organizes meetings, prepares agendas, records minutes, and follows up on action items. Maintains accurate and secure company records and HR documentation. Prepares reports and executive decks for stakeholders. Tracks tasks and deliverables for internal projects through Figma flows, Google Sheets, and Notion. Supports financial administration and maintains accurate records. Assists with hiring and onboarding processes and manages employee records. Aids in planning and executing special projects and office management tasks.Implementations Business Administrator
Paymentology · 2022 — 2024Provided administrative and operational support to the Implementations team, facilitating card programme launches and managing communication across functions. Coordinated with Idemia, G&D, and Cardsplus for manufacturing set-up of a new card programme. Conducted logic tests and monitored exception fraud reports to ensure financial process integrity. Managed the Implementations inbox and organized team meetings and sprints. Monitored VISA and Mastercard bulletins for impactful mandates and generated reports for stakeholders. Performed data integrity checks on Mastercard Connect and contributed to workflow creation and monthly reports. Maintained up-to-date project management documentation using Wrike.New Business and Partner Administrator
Paymentology · 2019 — 2022Delivered administrative support to the New Business and Partner teams, including revenue forecasting and partner tracking. Forecasted YTD revenue and updated dashboards with partner data. Organized team meetings and prepared agendas, minutes, and action items. Managed Africa and local travel arrangements for the team. Produced various reports, including the Contracts Closed for the Month report, and assisted with deck editing and conference registrations.Personal Assistant
Paymentology · 2019 — 2019Served as the primary point of contact for the executive, managing correspondence, phone calls, and diary scheduling. Arranged travel, transport, and accommodation while organizing events and conferences. Prepared reports and presentations, managed databases, and handled personal commitments for the executive.Receptionist
Paymentology · 2018 — 2019Managed front-of-house operations by answering and directing calls, greeting guests, and maintaining professional communication with clients and stakeholders.HR Administrator
PSG Wealth · 2017 — 2017Managed the onboarding of new employees, coordinated monthly inductions, assisted with industrial relations matters, oversaw employee benefits and records, and processed terminations in compliance with company policy.HR Administrator
Quest by Adcorp · 2016 — 2016Established departmental recruitment requirements, sourced candidates, developed job descriptions, and provided analytical reports. Onboarded employees and drafted employment contracts and offer letters.HR Administrator
BYTES HealthCare Solutions · 2016 — 2016Updated organizational structures and package schedules, administered payroll, compiled monthly HR reports, and managed recruitment processes. Coordinated inductions and provided support for disciplinary and grievance matters.L&D Administrator and Skills Development Programme Coordinator
STANLIB Wealth Management · 2014 — 2016Coordinated the Learning & Development training calendar and managed diary bookings for L&D consultants. Recorded training figures for WSP and ATR reports and assisted with various sponsorship and programme initiatives. Managed relationships with internal and external stakeholders.
Skills & Expertise
Education
- FETC: Project ManagementUniversity/College · — — 2021
- Diploma in Payroll AdministrationSETA · — — 2017
- BCom Human Resource ManagementUniversity of Johannesburg · — — 2015
- Certificate in Human Resource Management (NQF Level 4)Damelin College · — — 2014