Munteha M.
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Munteha M. is a seasoned supply chain and procurement professional based in Pickering, ON, renowned for her expertise in inventory management, supplier coordination, order processing, and customer service. With a strong professional background at Iqbal Foods, she played a pivotal role as a Buying Coordinator, where she efficiently managed purchasing activities and ensured the timely procurement of products. Her responsibilities involved creating and managing purchase orders, monitoring inventory levels, and collaborating across departments to prevent stock shortages. Earlier, as a Purchasing Intern, she assisted in procurement activities, processed purchase requisitions, and supported inventory audits. Her tenure as a Customer Service Representative honed her ability to deliver exceptional service in a fast-paced retail environment. Munteha holds a Post-Graduate Certificate in Supply Chain Management from Lambton College and a Bachelor of Commerce from S.S. Agrawal College. She is proficient in Microsoft Excel and ERP systems, vital in supporting cost-saving initiatives and enhancing supply chain operations.
Experience
Buying Coordinator
Iqbal Foods · 2025 — 2026Coordinated the purchasing process to facilitate timely product and material procurement. Managed purchase orders and ensured accurate procurement record-keeping. Monitored inventory levels and collaborated with internal departments to avoid stock shortages. Followed up with suppliers on order status and delivery schedules. Assisted in forecasting inventory needs based on historical sales data. Maintained product and vendor details in internal systems. Addressed supplier and inventory-related issues to maintain smooth operations. Generated reports on purchasing activities, inventory status, and supplier performance. Supported cost-saving initiatives through effective supplier communication and product sourcing. Collaborated with warehouse, operations, and finance teams to verify procurement accuracy.Purchasing Intern (Co-op)
Iqbal Foods · 2024 — 2024Assisted the procurement team by managing supplier communications and supporting procurement activities. Processed purchase requisitions and contributed to purchase order creation. Conducted inventory reviews to maintain optimal stock levels. Updated procurement systems with supplier and product information. Tracked incoming orders and followed up with vendors on deliveries. Supported inventory audits and cycle counts. Prepared reports and spreadsheets utilizing Microsoft Excel. Assisted in sourcing activities and conducted vendor research for new products and suppliers. Collaborated with warehouse and operations teams to ensure inventory availability.Customer Service Representative
Iqbal Foods · 2023 — 2024Provided exceptional customer service in a dynamic retail environment. Assisted customers with inquiries, purchases, and resolutions for issues. Processed transactions while ensuring adherence to cash-handling procedures. Supported inventory replenishment and engaged in shelf merchandising activities. Helped with the receiving and organization of incoming products. Maintained an extensive knowledge of products to offer accurate recommendations. Worked alongside team members to achieve operational goals and enhance customer satisfaction. Managed customer concerns professionally to ensure satisfactory resolutions. Ensured store cleanliness and organization, adhering to company standards.
Skills & Expertise
Education
- Post-Graduate Certificate—Supply Chain ManagementLambton College, Ontario, Canada
- Bachelor of CommerceS.S. Agrawal College, Gujarat, India