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Mutiara D. — Junior Human Resources Specialist from Indonesia

Mutiara D.

Junior Human Resources Specialist

Indonesia 1-2 years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Mutiara D. is a detail-oriented professional with a robust background in hospitality management, boasting a BNSP HR Certification (CHRP). With experience gathered through internships at Santika Premiere Dyandra Hotel Medan, she has honed her skills in payroll processing, attendance reporting, and recruitment support. Mutiara is proficient in cross-department collaboration, data analysis, and documentation management, all vital for operational coordination. She has actively contributed to tourism development projects, working on strategic research and planning for sustainable tourism. Her role in social media management involved content strategy, creating up to 3-5 pieces of content weekly across platforms like Instagram, Facebook, and TikTok. Academically, she is pursuing a Master's in Tourism, expected in May 2026. Mutiara's expertise is further supported by her certifications, including from IODA Academy, enhancing her capabilities in employment and health insurance. Fluent in both Indonesian and English, she effectively bridges diverse hospitality functions from HR and sales to marketing and finance, preparing for roles within these domains.

Experience

  • Sales & Marketing Intern

    Oakwood Suites Kuningan Jakarta · 2023 — 2024
    Developed and managed daily content for social media platforms (Instagram, Facebook, TikTok) while monitoring engagement levels. Handled online inquiries and reservations, ensuring prompt customer service. Assisted with documentation and administrative support for sales and marketing activities, including collaboration with finance on advertising budgets. Coordinated email marketing campaigns and logistics for events from preparation through execution.
  • Human Resources Intern

    Santika Premiere Dyandra Hotel Medan · 2022 — Present
    Managed payroll processing for around 300 employees, including data entry and attendance tracking. Supported recruitment by sourcing candidates, scheduling interviews, and assisting with onboarding. Created and organized HR documentation while maintaining secure employee records. Organized monthly training sessions and facilitated coordination between departments.

Skills & Expertise

Education

  • Master in Tourism
    NHI Bandung Tourism Polytechnic · 2024 — 2026
  • Bachelor of Science in Hotel Management
    Medan Tourism Polytechnic · 2020 — 2024